Several problems can interfere with making ice properly or dispensing ice. The ice maker or dispenser could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty.
If your ice maker is not dropping ice, it could be that there's a blockage in the ice tray, or an ice cube is jammed between the bin and the lever. If this happens, here are some things you can do: Double-check that the lever is pushed down and/or the ice maker is switched on.
Unplug the unit and open the door to access the ice receptacle. After a few hours, the ice bucket/receptacle should release and come out. If that is not an option you prefer, you can use a steamer. Insert the steamer nozzle into the opening of the ice shoot.
Ice could have melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice bin, thaw and empty contents. Clean the ice bin (wipe/dry) and replace in proper position. When new ice is produced, the dispenser should operate.
The water filter is dirty or clogged. The heating element in the ice machine isn't functioning. A pause command has accidentally been enabled. The thermostat is set too low.
Unplug the machine and wait 10 seconds. Plug the machine back in and press the ON button. You should see a blue light appear, letting you know that the machine has been reset.
If the Ice maker is making ice, but not dumping it into the ice bin try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute.
Check the Water Filter
A clogged water filter can also cause a refrigerator not to dispense water or ice. Ensure the water filter hasn't been installed incorrectly. Then see if it's time to replace it. Replace the filter every six months at a minimum, and use OEM water filters.
If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Cause: A common cause for a clog is frozen water in the line.
Clogged or Partially Clogged Filter
This can result in no water or slow running water from the dispenser as well as to the icemaker. Filters should be changed every 6 months.
Remove the ice maker from the freezer. Unclog the water pipe with a hair dryer, and remove all the frozen bits from your ice maker by running hot water over it. Dry your ice maker with a rag. Reinstall and wait a few days to see if it happens again.
You should clean your ice machine as part of your regular deep cleaning schedule, whether it's spring cleaning, New Year's cleaning or any other time of year. While you can use vinegar or lemon juice to deep clean your ice maker, affresh brand recommends using an ice machine cleaning solution instead.
Ice Maker Gets Stuck
Remove the ice storage bin from the freezer and break clumped up ice with your hands. Dump any clumps you can't break up into the sink. Since inactivity causes ice clumps to form, the easiest long-term fix is to use the ice maker more frequently.
Don't try to force your ice bucket out if it's stuck and won't budge. You should just need to shake it loosely with a small amount of mild wriggling.
An ice maker freeze up happens when too much water is spread in and around your ice maker and freezes, resulting in damage to vital components. Luckily, there are warning signs and ways to identify when an ice maker freezes up.
Check for ice that's lodged in the dispenser by bending over and carefully looking up into the chute. Solution: If you see a handful of loose cubes, jiggle them free to release them. If ice in the chute seems lodged or stuck, it's best to place a catch under the dispenser and give the ice time to melt on its own.
To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger turns freely, use a multimeter to test the auger motor for continuity.
Your freezer temperature could be too high, the water inlet valve may not be functioning correctly, your home water pressure may be low, the refrigerator's water filter may be clogged, or the ice maker may need to be replaced.
If the water filter is not connected or inserted well, the water dispenser may not work. Make sure the water filter is locked in place properly. A clogged water filter is often a culprit of poor water pressure. You can also increase the water pressure by replacing the water filter in a timely manner.
Remove the ice bin, thaw and empty contents. Clean the ice bin (wipe/dry) and replace in proper position. When new ice is produced, the dispenser should operate.
This will be located at the bottom of the ice maker unit in most models, but in some, it is at the bottom of the ice tray itself. Press the button down until you hear a beep sound. It will require a few seconds of holding it down before it beeps. Your refrigerator ice maker is now reset!
Reset your refrigerator: First, unplug it (or turn off the power at the circuit breaker), and then wait about five minutes for the electrical charge to clear out of it. Then, power it back on again.