Leave the used towels in the tub
Markham-Bagnera puts all the towels on the bathtub, especially if they're still wet. That way they're out of the way and all together in the pile. And the room attendant only has to pick up one pile of dirty linen. “It makes it a lot faster to pick up,” Markham-Bagnera says.
The original reason was so that the staff would be able to replace only the used towels with clean ones, as opposed to all of them, every day. Within the last 7–10 years, it has shifted to 'a green policy. ' If you want to reuse the towels, hang them up - if you want them replaced, throw them on the floor.
I've Done This. The next time you're staying at a hotel, when done with your towel, leave it hanging or on the sink. It's one less towel the staff need to pick up from the floor. It's a small act but can make a difference.
As a general rule, it would be “with politeness.” You are polite when you abide by the rules of the hotel property. You are polite when you use the words “please” and “thank you” to the hotel staff. You are polite when you think about the comfort of other hotel guests.
Gottsman explained that housecleaning staff expect to clean up after you—stripping the bed and remaking it, restocking the bathroom and tidying up—so there's no need to go overboard But, leaving the room in a state of absolute disaster is downright disrespectful.
The 10 and 5 rule is a simple guideline that is widely used in the hospitality industry. The rule dictates that when a staff member is 10 feet from a guest, the staff smiles and makes direct eye contact, and when they are within five feet, the staff verbally greets the guest.
While it may be tempting to take those plush, soft towels home with you as a memento of your stay, it's important to know that taking hotel towels is considered stealing. Hotels take towel theft seriously and may charge you for the missing towels or even pursue legal action.
"Linens, such as towels, sheets, and pillowcases, are some of the big no-nos. Also, some guests incorrectly assume that books or magazines available in their rooms are up for grabs; they often are not," Erdem said.
Turns out, dad laws aren't real laws and stealing towels from a hotel room is not only frowned upon, it is technically illegal. So what is fair game? Hotels actually want you to take toiletries—they're not going to re-use them and it's a good way to spread the brand around.
The best floors in a hotel to stay in for safety and convenience are the second, third, and fourth floors. They are high enough in the building to avoid most burglaries but not too high in case of a fire. They are also more convenient than higher floors for entering and leaving the hotel.
Most hotel rooms are occupied by one or two people, so two or three towels makes sense. If you are renting a room that can sleep more, you need to tell the desk clerk that, when you check in, so they can have the staff run the extra towels up to the room. Why do hotels have different types of rooms?
almost every single guest who does this is usually trying to smoke undetected in a nonsmoking room. i never saw guests put a towel at the door for any other reason. some people claim they are trying to block the light or sound coming from the hallway.
Insider spoke to current and former employees about things you should never do in a hotel. Stripping the sheets and pillows off of your bed isn't helpful unless you're checking out. A hotel's throw pillows can be tough to clean, so you should avoid sleeping on them.
Pro tip: Tip everyone: While most travelers know to tip a bellman or valet, few leave anything for the front-desk agent—despite their enormous power to influence the quality of your stay. “The front desk isn't a tipped position, so when you do tip, it makes them beholden to you,” Tomsky said.
Depending on their level of activity, the weather, and other factors we do not necessarily need to identify, each guest having two towels to dry off with during a three-night stay should do the trick. Adjust accordingly if your guests stay longer.
Long a staple of hotel thievery, the bathrobe is one of the most debated 'can I steal this? ' items, but in general these are off limits and will be laundered and reused for the next guest. Most hotels will also charge you if one does go missing. The slippers, however, are a different matter.
While it may be tempting to take the pillows from your hotel room as a souvenir, it is important to remember that these items are provided for the comfort and convenience of all guests. Taking pillows can be considered theft and may result in penalties or charges.
Here's what should happen: The standard operating procedure is for towels and sheets to be changed between every guest, according to Joe McInerney, president of the American Hotel & Lodging Association (www.ahla.org). Towels are also swapped out every day at some, but not all properties. "Some do, some don't," he says.
Robes and towels are so commonly stolen that many hotels now list the charge right on the hanger; they will automatically bill the credit card they have on file for the extra cost of replacing these items.
If the holding period passes and nobody reaches out to claim the items, it's up to the hotel to decide what to do with them. Some hotels throw away the items, while others allow staff members to keep them if they wish. Additionally, the hotel may donate the items to a local charity.
It is best to ask for permission from the hotel staff before taking any items from your room, including blankets. Some hotels may allow you to purchase or rent the item, while others may simply ask you to return it after your stay or charge you for it if it's not returned.
For hospitality businesses, here's what the 80/20 rule means: 80% of your profits come from your most valuable customers (the top 20% of your customer base). The other 80% of your customers only contribute around 20% of your total profits.
What is the 80/20 Tip Rule? Generally speaking, under the 80/20 Tip Rule, any employee who spends more than 20% of their work week performing tasks that don't specifically generate tips is not eligible for a tip credit and must be paid the full federal minimum wage.
A credit card hold is an insurance policy for the hotel. Specifically, the hold covers incidentals such as damage to the room, room service and dips into the minibar. Depending on the hotel, this hold could be a charge for your entire stay or charged each night.