Why is my Kwikset smart lock unable to lock?

Author: Wilfred Ebert Jr.  |  Last update: Wednesday, September 20, 2023

The battery is too low to lock the door. This is indicated by the Checkmark and Lock symbols flashing simultaneously five times with five beeps. Remove the batteries and replace with a fresh set. The mounting plate is placing tension on the torque blade.

Why is my smart door lock not locking?

Try rebooting the door lock by removing the batteries. Removing the batteries will force the device to reset. Then, check the security panel (or control panel) to make sure that the door lock is appearing on the list of connected devices. If it is not appearing, reconnect it.

Why is my Kwikset door lock not working?

My Keypad Is Unresponsive

Test each button on the keypad (one at a time), and listen for a beep as each button is pressed. If beeping is not heard on all buttons, replace the batteries. If battery replacement does not solve the problem, contact Kwikset Support at 1-866-863-6584.

Why is my Kwikset smart lock 909 not locking?

No user codes are programmed. If there are no codes in the lock, the lock button will not lock the door. This is indicated by the keypad flashing red three times with three beeps. Program at least one user code and test the Lock button again.

Why is my Kwikset smart lock beeping when I try to lock it?

The lock should beep twice when it unlocks and once when it locks. It will also beep if there is a warning such as a low battery or a jammed bolt.

How To Fix Kwikset SmartCode Deadbolt Lock Not Working

Why is my Kwikset Smart Lock blinking red and beeping?

On my Smartcode 888, the lock button flashes red with fast beeping sounds for three to four seconds. This is a low battery alert. Please replace you batteries.

Why is my Kwikset lock flashing red and beeping?

Program at least one user code and test the Lock button again. The battery is too low to lock the door. This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set.

Why did my Kwikset stop working?

Here is what usually causes a Kwikset lock to not work after a battery change: Batteries Incorrectly Installed. Dirty or Corroded Connections. Technical Glitch in the Lock.

How long does Kwikset smart lock last?

Replace batteries with new ones to ensure that lock is properly powered. Typical battery life based on 10 entries per day is 10-12 months if the door is properly aligned and the lock does not encounter interference in lock/unlocking the door.

How long does it take a Kwikset lock to reset?

Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red. 3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.

Why did my door lock suddenly stop working?

For a simple fix, try applying powdered graphite or a dry Teflon lube spray to the keyhole to get the lock moving. Exterior doors, which are exposed to the elements, may benefit from a commercial lock cleaner sprayed into the keyhole to dissolve dirt or debris.

Why does my key unlock my door but wont lock?

If you can turn the key but the lock isn't turning it is probably because there is an issue with the lock's mechanism system. In cases like these, the lock may need to be removed or replaced. There could also be a misalignment issue or trouble with your lock cylinder.

What is the problem with smart locks?

Smart locks can be much more expensive than conventional lock-and-key systems. Our smart locks occasionally may not work properly when we try to sync them with other devices or connect them to our cell phones. Weak WiFi or a network issue may be one cause of this.

How do I get my smart lock to work?

Smart Lock can be easily activated through the Android device settings panel:
  1. Select the Security & Location option.
  2. Tap on Smart Lock.
  3. Enter your PIN, pattern, or password.
  4. A new screen with choices for Smart Lock options will appear.

What happens if a smart lock fails?

Your Smart Lock will give you low-battery warnings for multiple weeks before it loses power. However, if your Smart Lock dies entirely before you can replace your batteries, your key will still work. This is the same deadbolt key that you've always used - the Smart Lock doesn't change the key needed.

How do I know if my Kwikset battery is low?

How do I know when the batteries are running low on my Smartclode 909/910 deadbolt? There are two low battery indicators on the unit. The LED light on the interior side of the lock will flash red when the batteries are low. The keypad will also flash red when the batteries are low.

What do the lights mean on a Kwikset smart lock?

Amber flashes mean it is locked, while green flashes mean it is unlocked, and red means low battery.

Why is my smart door lock fingerprint not working?

The fingerprint sensor may not be working properly if your hand is wet, moisty, or dirty. Please clean your finger to ensure you'll be able to unlock your door using the fingerprint scanner without issues. Just as important as having a clean fingerprint, the fingerprint scanner should also be clean.

Do I have to put in new code after I change batteries in my Kwikset?

No, user codes will not be lost if the batteries die or are removed.

Why is my Kwikset smart lock blinking red 10 times?

If you hear 10 short beeps and 10 short red flashes, it means low battery. If you hear 15 long beeps and 15 long red flashes, it means 3 incorrect user codes entered.

Why is my lock flashing red?

If your Electronic Door Lock is beeping and the buttons are flashing red, this means that there's been some kind of error or the batteries are low. If the batteries have already been changed and you still see a red flashing light when you try to use the lock, there could be an error with the lock.

Where is the reset button on Kwikset?

2 Kwikset: Factory Reset

Slide up the cover to open the back of your lock, exposing the buttons beneath. Push and hold the reset button for 10 seconds, until the lock beeps. The light ring will flash red, then spin amber. The lock has now been restored and is ready to be set up again.

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