What are high touch points?

Author: Danielle Torp  |  Last update: Tuesday, July 29, 2025

The surfaces and areas in your workplace used or handled frequently are known as high touch points. These surfaces get touched repeatedly throughout the day by most of the staff. They are often the dirtiest surfaces in the workplace and are easily contaminated by bacteria, pathogens and other microorganisms.

What does high touch point mean?

High touch points (HTP) are those areas that have the most frequent contact with hands. These areas require more cleaning and disinfecting than others. Even if they are not visibly dirty, these places house the most unseen germs and bacteria.

What is meant by high touch areas?

High-touch areas are surfaces that are frequently touched by healthcare providers and clients. Examples of high-touch areas include: door handles, light switches, alcohol-based solution dispensers, sink taps, call bells, and bed rails, to name a few.

What are examples of high touch surfaces?

High touch surfaces include, but are not limited to:
  • Bed rails.
  • Bed frames.
  • Moveable lamps.
  • Tray table.
  • Bedside table.
  • Handles.
  • IV poles.
  • Blood-pressure cuff.

How should you treat high touch areas?

If surfaces are visibly dirty, wash with soap and water to remove dirt, and then follow with a disinfectant. FOR ELECTRONICS: Use alcohol-based wipes with at least 70% alcohol. When not available, spray disinfectant on a paper towel and wipe down surfaces.

Identifying High-Touch Areas | Tripadvisor x Lysol

What is a major part of high touch?

High-touch surfaces are surfaces that frequently come in contact with humans. They can include a number of areas including floors, walls, door knobs, and furniture. Frequent human interactions make high-touch surfaces potential reservoirs for microorganisms, which can serve as obstacles in environmental disinfection.

What kills fungus on surfaces?

If ready-to-use disinfectants are not available, you can use bleach solutions for many hard surfaces. Bleach solutions will be effective against bacteria, viruses, and fungi when properly diluted.

What is an example of a high touch service?

High-touch service examples
  • Email.
  • Face-to-face meetings or calls with a dedicated customer success manager.
  • Product demos or training (onsite or remote).
  • Special access to product content, such as demos, FAQs, videos, and forums.
  • One-on-one chat or phone-based support.
  • Personal strategy sessions.

What is high touch vs low touch surfaces?

- High-touch surfaces (e.g., door knobs, light switches) should be cleaned and disinfected at least daily, and more frequently if a lot of people at your site are sick. - Low-touch surfaces (e.g., floors, walls) require cleaning on a regular, but not necessarily daily, basis.

What is the difference between high touch and low touch environments?

High touch customer engagement offers a hands-on approach, prioritizing deeper customer relationships through direct interactions. On the other hand, low touch customer engagement streamlines interactions with less direct contact.

What is the meaning of high touch?

High-touch refers to the involvement of personal attention and service. In business, the term often refers to situations where trust between the customer and employed individual(s) is necessary.

What is another term for high touch?

Intense involvement in providing personalized attention or connection. close engagement. individualized attention. one-on-one interaction. personal touch.

How often should all high touch areas throughout the workspace be disinfected?

Prevents Cross-Contamination

High touch points are prime for cross-contamination as many people handle them throughout the day. Disinfecting these surfaces daily can prevent cross-contamination, especially if you encourage your staff to sanitize their hands after touching doors, elevator buttons and other touch points.

What is the rule of 7 touchpoints?

The Rule of 7 asserts that a potential customer should encounter a brand's marketing messages at least seven times before making a purchase decision. When it comes to engagement for your marketing campaign, this principle emphasizes the importance of repeated exposure for enhancing recognition and improving retention.

How does high touch work?

High-touch service refers to a hands-on, personalized approach to customer service . Examples of high-touch support include a guided onboarding process, a dedicated customer success manager for each client account, and individual strategy sessions.

What are the two types of touchpoints?

Brand touchpoints can take different forms. They can be physical, like a storefront or business card, and digital, such as email newsletters or social media posts.

What is a high touch point?

High touch surfaces are those that people frequently touch with their hands, which could therefore become easily contaminated with microorganisms and picked up by others on their hands. For example, door handles, light switches, and shared equipment.

What is meant by high touch areas in CNA?

Housekeeping surfaces can further be divided into those with minimal hand contact, such as floors and ceilings, and those with frequent hand contact, which are referred to as high-touch surfaces. High-touch surfaces include doorknobs, bed rails, light switches, and wall areas around the toilet.

What is a high touch approach?

High-touch customer success models take a hands-on approach to engage prospective customers and guiding them on the path toward value realization with your product. This 1-on-1 assistance with actual humans can drastically reduce the time to value.

What does high touch service mean?

customer service that is characterised by a high level of personal contact with customers, as opposed to 'low-touch' customer service which is provided by vending machines, self-service counters, etc. See: Low-Touch Service.

What is an example of a touch device?

I have some touch screen devices such as smartphone, camcorder, tablet computer and so on. I also see touch screens in a car, automotive navigation device. As you see, a touch screen has been familiar to us today, as mobile devices such as smartphones achieved popularity.

What is an example of fine touch?

Fine touch is a highly refined sensation developed fully in human beings and is especially concentrated at sensitive areas of skin (e.g., finger tips). It is perceived and analyzed at the cortex level.

What kills fungus immediately?

Laser Treatment

Lasers target the fungus beneath the nail without harming the skin around it. Though results take time to appear, the laser gets to work immediately. It penetrates deep into the nail where creams or soaks can't reach. You'll need multiple sessions, but the fungus starts dying immediately.

What kills HPV on surfaces?

DRUG RESISTANCE: HPV is resistant to most antiviral agents as there is no complete cure to date, and chances of reoccurrence are high 12. SUSCEPTIBILITY TO DISINFECTANTS: Exposure to 90% ethanol for at least 1 minute, 2% glutaraldehyde, 30% Savlon, and/or 1% sodium hypochlorite can disinfect the pathogen 10 13.

What kills fungus in the shower?

To kill mold on bathroom tile, you'll need to use a disinfectant or anti-fungal solution.

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