No, not exactly. The $19 is an introductory rate for your first cleaning, but it requires signing up for an automatically renewing, non-refundable monthly membership (often around $49 to $79 per month) that typically locks you into a contract for several months.
The catch with Homeaglow’s advertised $19 cleaning is that it serves as an introductory hook tied to an automatically renewing, mandatory monthly subscription called ForeverClean.
Plaintiffs' claims arise from Homeaglow's “failure to mention that when a consumer books a discounted cleaning, they are also charged $49.00 per month for an automatically-renewing membership called the Forever Clean Membership.” (See id.)
Membership costs $59/month. You can also refer friends to Homeaglow: they can get their first 3 hours of cleaning for $19, and you'll earn $10 in credit when they book.
Cleanings on Homeaglow are priced on a per-hour basis, with a minimum booking of 2 hours. Your total price is based on the rate that your cleaner sets and the number of hours you select, along with a booking fee that starts at 5%. If you have an active ForeverClean membership, your cleanings are discounted up to 50%.
Canceling a Homeaglow membership before the standard 6-month commitment ends results in an early termination fee. This fee is typically calculated by retroactively charging the full, non-discounted rate for your initial promotional cleaning (often around $35–$49/hour), which can result in a charge of $100 to over $300.
The Heart of Texas Better Business Bureau gives Homeaglow an “F” rating and has issued three alerts since last year. The bureau started investigating the company in July 2024 because of the “sheer volume” of complaints and bad reviews, says Jason Meza, spokesman for the Heart of Texas BBB.
Of course, the cleaning routine will vary depending on your needs each week, but in 2 hours you should expect your cleaner to:
Homeaglow is owned by its co-founders, Aaron Cheung (who also serves as CEO) and Xiao Wei Chen. The two founded the Texas-based platform together in 2015 after the closure of their previous home-cleaning startup, Homejoy.
The Honest Company, co-founded by actress Jessica Alba, built its multi-million dollar brand on promises of safe, eco-friendly, and non-toxic family products. However, the company has faced significant legal and public relations controversies.
Average Homeaglow House Cleaner hourly pay in California is approximately $24.51, which is 29% above the national average.
Can I tip a house cleaner I hire through Homeaglow? Yes, you can tip a house cleaner you hire through Homeaglow. We know how important tipping is, so we strive to make it as easy as possible.
The 80/20 rule (the Pareto Principle) in cleaning dictates that 20% of your cleaning efforts yield 80% of the visible results. By targeting high-impact tasks first—such as clearing flat surfaces, wiping high-traffic areas, and making beds—you create an instantly cleaner environment without obsessing over perfection.
There is no hard rule; whether you stay at home or leave depends entirely on your personal preference, comfort level, and schedule.
The 20-minute rule in cleaning (often combined with the 10-minute break as the 20/10 Rule) is a productivity method where you set a timer and clean as quickly and intensely as possible for 20 minutes. When the timer goes off, you immediately stop cleaning and take a mandatory 10-minute break.
From this perspective, $50/hour is generally considered above average but not unreasonable for professional services. It reflects a market service rate rather than a worker's wage, making it fair in many areas, especially when hiring insured companies or premium cleaning providers.
This rule suggests that you set aside three 30-minute slots each day for household tasks of your choosing - totalling an hour and a half of manageable cleaning that won't take over your life, but still leave your home clean.
While it's not strictly mandatory, you should tip house cleaners around 15% to 20% of the cost of the cleaning service in cash. Much like restaurant servers, hotel bellhops, valet parking drivers, and delivery drivers, it's a part of American culture to show appreciation to our service workers with a tip.
In general, a tip of 15% of the bill (before tax) is expected for satisfactory service. For great service you should tip about 20% and for poor service 10% is acceptable.
Cashless or contactless tipping allows you to quickly and conveniently tip using a credit card, debit card, or digital wallet on your smartphone. No more awkward apologies or frantic runs to the ATM.
Homeaglow's top competitors include Turno, Clean iT, and Housekeep. Turno provides cleaning solutions for the short-term rental industry, operating within the property management and hospitality sectors. The company has a platform for v…
So regardless of which cleaner you book, you get access to quality service at a significantly lower price. It's a simple way to try out the platform without a big upfront commitment. To unlock this offer, you'll need to become a Homeaglow member, which costs $59 per month and can be canceled at any time.
A standard cleaning with Homeaglow includes wiping down and sanitizing surfaces, vacuuming and mopping floors, cleaning and sanitizing sinks, showers, and bathtubs, tidying, and removing garbage. A number of extras can be added by booking more cleaning time.