Yes, Moen offers a Lifetime Limited Warranty on most of their faucets and showerheads. The coverage protects against leaks, drips, and finish defects for as long as the original purchaser owns their home.
Yes, Moen still replaces parts for free under their Lifetime Limited Warranty for as long as you are the original owner. The warranty covers defective parts, such as leaking faucet cartridges, and generally does not cover labor fees.
A "lifetime warranty" typically covers manufacturer defects in materials and craftsmanship for the natural functional life of the product or for as long as you own it.
While Moen’s official policy requires proof of purchase for warranty claims, their customer service is often very accommodating. If you don’t have your receipt, you can usually still get replacement parts by identifying the product and confirming you are the original owner.
To file a claim, gather your proof of purchase and product details, then contact Moen's Customer Support team. You can call 1-800-BUY-MOEN (1-800-289-6636) or start a request online through the Contact Us page. In many cases, Moen may send replacement parts free of charge if your product is under warranty.
Most Moen products are backed by a Lifetime Limited Warranty. For specific product warranties, see the list below.
How to Find Out if Your Appliance Is Still Under Warranty
Yes, you can often claim a warranty without a physical receipt. Manufacturers and retailers prioritize your proof of purchase to verify your warranty period, but alternative methods are frequently accepted.
Replacement parts may be obtained by calling 1-800-289-6636 (Canada 1-800-465-6130), or by writing to Moen Incorporated, 25300 Al Moen Drive, North OImsted, OH 44070-8022. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims.
Just take a can of WD-40 (preferably one with a long flexible hose) and spray it inside of your faucet. The WD-40 will loosen up the hard water and make the diverter work as smoothly as day one.
Activities that are considered misuse include racing, overloading a vehicle, and off-roading. Yes, some vehicles are designed to go off-road and may be fine with this kind of use. Other vehicles can't handle that type of driving, and trying it anyway could void your warranty.
Extended car warranties typically don't cover damage from accidents (you'll need car insurance for that) or wear and tear. They only cover what's specified in the warranty. You may even need to purchase separate extended warranties for different parts, depending on what you want coverage for.
In consumer retail, "lifetime guarantee" and "lifetime warranty" are often used interchangeably as marketing tools, but legally, a warranty is a binding contract promising repair or replacement for defects, while a guarantee is typically a broader promise of satisfaction that may offer a full refund.
Plumber cost to replace a shower cartridge
Professional plumbers charge $90 to $270 plus the cost of materials to replace a shower cartridge. Plumbing labor rates are $45 to $150 per hour, with minimum call-out fees of $50 to $200.
If your Moen product is older than this, we recommend calling our Customer Support group at 1-800-BUY-MOEN.
Major faucet brands offer generous lifetime limited warranties covering leaks, drips, and finish defects for as long as the original purchaser owns the home. Popular manufacturers include:
The best way to remove hard water stains from faucets and fixtures is to use white vinegar, which dissolves mineral buildup without damaging most finishes. Simply soak a cloth or paper towel in vinegar, wrap it around the affected area, and let it sit for 15–30 minutes.
People spray WD-40 in toilets as a quick cleaning hack to dissolve hard water stains, limescale, and rust rings. The solvents in the formula break down mineral buildup on the porcelain, allowing you to easily scrub the grime away.
While WD-40 is a great multipurpose solvent, it is a poor long-term lubricant and should never be used on items that require specialized lubricants, come into contact with food, or are made of sensitive plastics and rubber.
Yes, Home Depot carries a wide variety of Moen parts both in-store and online. You can easily find genuine Moen replacement items like cartridges, handle kits, extension kits, and repair kits.
You can find your Moen faucet model number by checking the tag on the water supply line under the sink, reviewing your original packaging or manual, or using Moen's online Faucet Identifier by uploading a photo of your sink Identify My Product.
Moen products have been manufactured under the highest standards of quality and workmanship, and feature a limited lifetime warranty to the original home owner. If a product defect is identified prior to or immediately following installation, Moen can issue a RTV credit in exchange for the defective product.
If the item was faulty, then you have statutory rights which allow you to return it even without a receipt, simply by providing any proof of purchase, such as bank statement.
When you make a claim, you'll usually need:
Losing a receipt generally means you lose proof of purchase, which can result in denied business tax deductions, rejected employer expense reimbursements, or store refusals for returns or warranties. However, there are workarounds depending on what you need it for: