You own the security equipment, even after you end your contract. If you cancel a plan, your
If you've moved into a home with an ADT system that's still working, we can reactivate it for you - just give us a call.
Yes, you can continue to Arm/Disarm your system on your ADT Base, Keypad, and Keychain. However, you will not be able to log into the ADT+ app to do so remotely. You will also no longer receive alerts and notifications from your ADT smart home security system.
You may be able to cancel in the first six months with no penalties thanks to the company's money-back service guarantee. However, this guarantee applies only if the system breaks or is faulty within the first six months and ADT is not able to resolve the issue.
FAILURE TO PAY CHARGES OR HONOR CONTRACT.
If I fail to make any payment when due or to honor any other term or condition of this Contract, ADT may terminate this contract and/or stop providing the alarm monitoring and notification services and repossess or disable the equipment without notice.
You own the security equipment, even after you end your contract. If you cancel a plan, your home security system will still work, and you will still receive Blue by ADT app alerts and notifications, though you won't have the benefit of professional monitoring.
ADT does require you to keep a monitoring package to get full usage out of your equipment. Without the package, many features are unavailable and you don't get complete protection.
It's important to understand that you can switch home security companies. In most cases, ADT equipment can be used by other alarm companies, including Security Alarm. Let us help you save money by utilizing as much of your existing equipment as possible!
Let's recap – ADT packages start at $269. The monthly fee for professional monitoring ranges from $24.99 to $49.99. The installation fee is optional, but starts at $100. There's also a three-year contract if you get your system installed by a technician.
(Note: Powering down your panel should only be done if it is the last resort. Doing this will disable your system and you will not be monitored.)
Upon early termination of 36-month monitoring contract, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT's Extended Limited Warranty and is available for an additional fee starting at $8/mo.
Your best bet is to contact a local alarm.com dealer and have them check the MAC addresses of your devices (specifically your cameras and panel) to see if they're available after your cancellation. The sensors most likely could be reused, even if you have to purchase another panel, those typically are not proprietary.
ADT is a home security provider that offers self-setup and professionally installed alarm systems and cameras. The company's long-term contracts can feel restrictive, but the benefits can be worth it for customers looking for a professionally installed and monitored system from a household name.
If you would like to cancel your account, please call 1-800-ADT-ASAP. Please note that if you wish to cancel services with ADT, it may be helpful to have your contract available. If you do not have a copy of your contract you can find it by logging in to MyADT.
ADT is focused on professional monitoring and setup. It's also top-tier when it comes to equipment quality and home automation. No one offers a better full-service experience. Ring Alarm is far more focused on self-monitoring (though the company does offer professional monitoring plans).
The standard ADT contract is 36 months, unless you live in California, where it's only 24 months. Once the initial contract period is up, you will automatically roll over into a month-to-month contract that you can end at any time without penalties provided you give the company at least 30 days' notice.
Vivint is the only brand with this approach, but it has one of the best offerings to begin with a starter kit and build from there. With monthly monitoring ranging from $30 to $45 a month, it's more affordable than a subscription-like ADT and includes valuable extras like video storage.
An activation fee may be included with installation. If you have existing equipment – even if it is not ours – we may be able to help you save on total installation costs by reactivating an existing system.
When you cancel your ADT contract, you don't give back the ADT alarm system to the company. In fact, you don't pay ADT for the ADT equipment when you first sign the contract. ADT only charges ADT customers the installation fees for the equipment at the customer's property when a new contract is signed.
You don't need a subscription plan. The Blue by ADT offers a video doorbell without subscription that works for you and your family.
Removing your old wired system
Some companies, like ADT and Vivint, will help you through the entire removal process (with an option to upgrade), but it's not common and it doesn't help if you're switching to a new system from a different company.
With a DIY setup, you have the choice between self-monitoring and using ADT's professional monitoring service for a low fee of around $20 per month. And if you're not sure if professional monitoring is right for you, all Blue by ADT packages come with one month of no-obligation professional monitoring for free.
In our recent tests, we found that Simplisafe, abode, and Ring Alarm are the top three picks for a no-fee approach.
The short answer is that when the ADT alarm goes off, the ADT monitoring station immediately contacts the home or business owner at 1-2 phone numbers and then notifies the authorities if they don't get an answer with the correct password on the account.