The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
If the Ice maker is making ice, but not dumping it into the ice bin try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute. After resetting, wait a couple of hours and check for ice production; ice is in the bin.
The most probable causes are a faulty ice dispenser switch or the ice auger motor.
Faulty Thermostat/Sensor: The ice maker has a built-in thermostat or sensor that detects when the ice is frozen and ready to be ejected. If this sensor is malfunctioning, it may not be triggering the cycle to eject the ice. Replacing or repairing the thermostat/sensor might resolve this issue.
Ice could have melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice bin, thaw and empty contents. Clean the ice bin (wipe/dry) and replace in proper position. When new ice is produced, the dispenser should operate.
Check for ice that's lodged in the dispenser by bending over and carefully looking up into the chute. Solution: If you see a handful of loose cubes, jiggle them free to release them. If ice in the chute seems lodged or stuck, it's best to place a catch under the dispenser and give the ice time to melt on its own.
Locate the reset button on the ice maker. It's located on the bottom of the ice maker on most Whirlpool models. Push and hold the reset button for five seconds. You may need to use a pen or a similar tool to press the reset button if it is recessed.
The most common causes are: The water fill tubes are blocked. The water inlet valve is blocked or frozen. The water filter is dirty or clogged.
If you don't hear a chime, but you can see movement from the ice maker, then the ice maker was reset. If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.
You can force the icemaker to go through a cycle if the icemaker isn't bad. To do that, you need to pry the front white plastic cover off the icemaker. Put a jumper wire between holes labeled "T" and "H" on the head of the icemaker. Then push the freezer door light switch in and the icemaker should start cycle.
If the auger motor is burned out or defective, the ice won't move forward and fall through the chute.
Causes of common ice maker problems include: Ice production: These can be caused by clogs in the water filter, defective water inlet valves and a fridge or freezer compartment that isn't set at the right temperature.
Reset the Ice Maker
More manual models without a control panel may require simply that you raise the fill-bar and lower it. You can also cut power to the fridge or ice maker and then restore power to attempt a reset. Resetting the ice maker returns it to default settings and a default program.
If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Cause: A common cause for a clog is frozen water in the line. Fix: To repair a frozen line, slide the refrigerator and unplug it.
If your ice maker is not dropping ice, it could be that there's a blockage in the ice tray, or an ice cube is jammed between the bin and the lever. If this happens, here are some things you can do: Double-check that the lever is pushed down and/or the ice maker is switched on.
Make sure the water supply is properly connected to a cold water supply and the water shutoff valve is fully opened. Check to make sure there are no kinks in the water supply line. A kink in the line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure.
Common reasons for ice maker issues include a jammed dispenser or ice maker, clogged water filter or water line, or a faulty water inlet valve.
If your Whirlpool ice maker is not making ice, but the water dispenser is working, it could be because the ice maker is set to the “off” mode. Most Whirlpool refrigerators are equipped with a wire shut-off arm that controls the activation and deactivation of the ice dispenser.
Turn The Ice Maker Off and On Again
This is a simple matter of resetting the power to your ice maker. By flipping the switch off and back on, you may be able to reset the functionality so that your ice maker begins to dispense ice again.
When the ice reaches a certain thickness (depending on your ice type), the sensor detects a drop in freezer temperature and signals the ice maker to begin the dump cycle.
Your water line is frozen or plugged shut. Dirty Water Filter. Faulty Water Inlet Valve. Another appliance pulling water from the ice machine (dishwasher, sink, etc)