Why is my underfloor heating not turning off?

Author: Emmalee Dicki Sr.  |  Last update: Monday, July 6, 2026

If an actuator has failed, this is most likely due to an electrical issue that could relate to the thermostat or wiring board. It's best to consult a qualified electrician to check the circuits. A faulty actuator can also cause underfloor heating that won't turn off and stays on constantly.

Why wont my heated floors turn off?

The most common problem with heated floors is a tripped circuit breaker or blown fuse. Another common problem with a heated floor is if the thermostat is broken. Troubleshooting for both of these issues requires you to check the voltage of the thermostat.

Should underfloor heating stay on all the time?

Underfloor heating is supposed to be left on all the time, set the temperature a little lower than you normally do and leave the Underfloor heating running it can take around 48 hours to finally settle to an even temperature.

How do I turn off my underfloor heating?

How to turn off underfloor heating requires you to first turn off the thermostat. Next, locate the power supply switch to the system and switch that off too. If you have a water-based UFH system you might want to consider draining it especially if you live in an area that is subject to extremely low temperatures.

Why is my heating not turning off?

If your heating doesn't turn off, the issue probably lies with the programmer/timer/thermostat, which may be different units or part of the same unit.

Heatmiser - How to factory reset a zone on the wireless V2 wiring centre underfloor heating

Why is my heat not shutting off?

A faulty thermostat can cause your heating unit to run and not turn off. The unit may have a broken heating sensor, the wiring may have gone bad, or the switch itself may have broken. The older the thermostat is, the more at risk you are for this happening.

Why does my heating keep coming on when it's turned off?

To conclude, if your radiators are not turning off when the heating is off there is likely a problem with the diverter, check, or solenoid valve. If these valves get stuck they will keep sending hot water to the radiators even when the heating thermostat is off.

Why is my underfloor heating not going off?

If an actuator has failed, this is most likely due to an electrical issue that could relate to the thermostat or wiring board. It's best to consult a qualified electrician to check the circuits. A faulty actuator can also cause underfloor heating that won't turn off and stays on constantly.

How do you reset underfloor heating?

Some thermostats have a recessed reset button you can press by using a paper clip. Hold the button in for 5 seconds and then release. A mechanical thermostat can be reset by turning it off and then flipping the circuit breaker. Leave it off for 30 seconds and then switch it on again.

Is it OK to turn off underfloor heating in summer?

Underfloor heating can be turned off in the summer months to preserve energy and maximise comfort. However, if you own a water-based underfloor heating solution, be sure to switch the underfloor heating on for 15-20 minutes every couple of weeks to identify any faults and prevent the system from sticking.

What is the downside of underfloor heating?

Yes, underfloor heating has a few disadvantages, such as higher installation costs, longer warm-up time compared to radiators, and potential restrictions on furniture placement.

What is the longest run for underfloor heating?

The maximum loop length of 110 m must be used in all installations. It is not advisable to make the loops longer than 110 m. The reason for this is due to the head pressure from the pump, the pump used is only capable of pressurising water through 110m of pipe.

What is the best setting for underfloor heating?

The best water temperature for in-floor heating generally ranges from 30°C to 45°C (86°F to 113°F). This temperature range efficiently heats the space without overheating, ensuring comfortable ambient temperatures and optimal energy use.

What do you do when your heat won't stop running?

If your heater won't turn off, the first thing you do is check the thermostat. The thermostat controls how the heating system runs. It detects the indoor temperature and signals the furnace to start or stop. So, if the thermostat malfunctions, it can signal the unit to run continuously.

Why does my underfloor heating keep turning on?

If your underfloor heating does not turn off, it could be due to a malfunctioning thermostat, a stuck valve, or a problem with the control system.

How do you turn off a floor heater?

Use Knob Controls on the Top or Side of the Heater

Try turning the knob counterclockwise to lower the heat and turn the heater off.

How do you troubleshoot underfloor heating?

All Zones Are Not Heating
  1. Check if the boiler is running at an adequate pressure. ...
  2. Check if the main isolating switch supply is turned on. ...
  3. Check if you can hear a whirring noise from the circulation pump. ...
  4. If it is none of the above, it may be the fault of another manifold component, such as the actuator or mixing valves.

Does underfloor heating run all the time?

Our underfloor heating systems are made entirely from the highest quality materials. A well built underfloor heating system can be left on all day with no issues, if anything it can be better for your house and property to be kept at an even temperature.

How do I control my underfloor heating?

Underfloor heating thermostats are usually wall-mounted units that can be used to adjust your underfloor heating by simple turn dials, digital push-buttons, touch sensitive screens or via smart devices such as phones or tablets.

What is the lifespan of underfloor heating?

No one wants to be pulling a floor up to replace something that they didn't install that long ago, after all! If you choose UFH for your property, you can expect it to last for around 50 years. Compare that to the average 12-year lifespan of a radiator, and you can see why it is so popular.

Why does underfloor heating take so long?

Thickness & type of floor finish

The thicker the flooring the longer the heating will take to pass through and heat the room. The floor finish will also have an influence on the heat up time, some floors are more resistive to heat passing though such as timber and carpet as opposed to tiles.

Why won't my heat turn off when I turn it off?

Here's Why Your Furnace Won't Turn Off. The short answer is your furnace won't turn off due to some kind of error or malfunction within your furnace, thermostat, or HVAC system. It could be the wrong thermostat setting is being used, a clogged air filter or your thermostat itself is no longer working properly.

Why is my heating constantly on?

The problem might be a faulty timer, pump, thermostat, heat exchanger, or a motorised valve. It is also possible for a malfunctioning programmer to cause issues of non-stop heating. In some cases, a blown fuse, faulty wiring, or problem with the circuit may be responsible for the problem.

Can you unstick a diverter valve?

Only a Gas Safe registered heating engineer can repair a stuck or faulty diverter valve.

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