The most common reasons your Samsung refrigerator is not making ice but the water works are a faulty icemaker assembly, a clogged icemaker fill tube, or a malfunctioning PCB.
Why won't my ice maker dispense water but it makes ice? Chances are you need a new filter. Enough pressure builds up in the line to fill the ice tray but won't continue to flow enough to fill a glass. If worse comes to worse you have a bad solenoid valve and it needs replaced.
Usually this is from a filter that needs to be replaced or perhaps mineral deposits. To test if it is your filter, take it out and then hit the reset button. If that doesn't do it, unplug your fridge or turn off the circuit breaker for 2 min. When you power it back on, try the reset button again.
The refrigerator has a moisture sensor that will disable Autofill when moisture is detected. This is to prevent the constant dispensing of water if a leak is occurring. Some models also contain a drainage system that will collect any water that does leak, to prevent it from flowing into the fridge.
Some indicators may include odd tasting ice or water, slowly dispensed water, black specks in water or ice and, of course, limited to no ice production.
Common reasons your Samsung Refrigerator not making ice but water works. The most common reasons your Samsung refrigerator is not making ice but the water works are a faulty icemaker assembly, a clogged icemaker fill tube, or a malfunctioning PCB.
Once the line is disconnected, pour 3-4 cups of vinegar with a small funnel into the line and let it soak for 5-10 minutes, clipping shut the open end of the line to avoid the vinegar from draining out. Rinse out the line with clean water before reconnecting the dispenser and ice maker.
The water filter is dirty or clogged. The heating element in the ice machine isn't functioning. A pause command has accidentally been enabled. The thermostat is set too low.
They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. At this time, there has not been a recall issued on the refrigerators.
To begin the ice-making process, a timer triggers the water valve, which fills the ice mold with water.
If the water filter is not connected or inserted well, the water dispenser may not work. Make sure the water filter is locked in place properly. A clogged water filter is often a culprit of poor water pressure. You can also increase the water pressure by replacing the water filter in a timely manner.
Without proper cleaning, a dirty water filter can clog up with so much debris that water can't get through it. When this happens, your machine can freeze up completely, meaning your ice machine won't be able to produce ice.
The ice maker or dispenser could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty.
If you don't hear a chime, but you can see movement from the ice maker, then the ice maker was reset. If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.
If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.
Reset your refrigerator
Follow the instructions below depending on your model and what you would like to reset: Reset your refrigerator: First, unplug it (or turn off the power at the circuit breaker), and then wait about five minutes for the electrical charge to clear out of it. Then, power it back on again.
The filter required for your refrigerator will differ depending on the model you are using. You can find your model number in two places on your refrigerator. There is a sticker with the model and serial number of your device on the outside on the lower left side.
Samsung fridges that don't have a dedicated reset button can usually be reset using a standard key combination. Press and hold the Power Cool and Power Freeze buttons simultaneously for five seconds. If the reset has worked, you'll hear a chime, and the fridge will start back up with the default settings.
Either way, you'll need to use a hair dryer and thaw out the fill tube behind the ice maker. You can disconnect the water line going to the fill tub and blow through it down through the fill tube to know if it's still clogged or not.
Place a bucket under the end of the water supply line. Turn ON the water to the supply line and check the flow. If the water flow seems weak or irregular, the problem is with the water supply. A regular, steady flow could indicate the water valve has become restricted or clogged.