If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.
If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. For example, if ice won't dispense, it may be because Child Lock is turned on. Or, if your ice tastes funny, you may need to change the water filter.
If your ice maker is not dropping ice, it could be that there's a blockage in the ice tray, or an ice cube is jammed between the bin and the lever. If this happens, here are some things you can do: Double-check that the lever is pushed down and/or the ice maker is switched on.
If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Cause: A common cause for a clog is frozen water in the line. Fix: To repair a frozen line, slide the refrigerator and unplug it.
The most common reasons your Samsung refrigerator is not making ice but the water works are a faulty icemaker assembly, a clogged icemaker fill tube, or a malfunctioning PCB.
Check the water fill tubes
If your ice maker isn't making ice or if the ice cubes are small or misshapen, the water fill tubes may be the problem. Check the fill cup and the tube at the back of the ice maker. If they are covered in ice, look for a blockage.
Several problems can interfere with making ice properly or dispensing ice. The ice maker or dispenser could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty.
Test the ice maker.
If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.
They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. At this time, there has not been a recall issued on the refrigerators.
Ice could have melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice bin, thaw and empty contents. Clean the ice bin (wipe/dry) and replace in proper position. When new ice is produced, the dispenser should operate.
Check for ice that's lodged in the dispenser by bending over and carefully looking up into the chute. Solution: If you see a handful of loose cubes, jiggle them free to release them. If ice in the chute seems lodged or stuck, it's best to place a catch under the dispenser and give the ice time to melt on its own.
If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.
If you can feel no ice in the water supply line, this could be because of ice blocking a pipe inside the freezer itself. If this is the case, you can fix the problem by defrosting the freezer. Remove everything frozen from the unit and allow the refrigerator to sit until the ice thaws.
To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. If the auger turns freely, use a multimeter to test the auger motor for continuity.
Central to the Samsung ice maker class action lawsuit were allegations that Samsung knowingly sold defective products without providing adequate remedies for affected customers. Key points of contention included: Design Flaws: The ice makers' tendency to freeze over and jam highlighted fundamental design issues.
Once the ice bucket has been removed, locate the Test button at the front of the bottom of the ice maker. Press and hold the Test (A) button until you hear a chime (ding-dong).
If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.
A Samsung refrigerator not making ice due to water pressure issues may have a clogged filter. Changing the filter can improve pressure and should be done every 6 months to prevent clogs. We recommend that every time you change the filter, you also clean your ice maker as part of regular maintenance.
It is recommended to change the water filter first but if the condition still occurs then you want to check for a saddle valve, a water valve not turned on all the way or a kinked water supply line. Remember, smaller ice cubes or ice chips jamming in the ice maker may be a sign that your water filter needs changing.