Who is responsible for water leaks outside?

Author: Nelle Farrell II  |  Last update: Thursday, April 17, 2025

The rule of thumb is that anything before the meter is the utility company's responsibility. Any leaks after the meter is the homeowner's responsibility. If your water bill is increasing, that means that water is flowing through the meter before it gets to the leak.

Who is responsible for external water pipes?

The homeowner is responsible for maintaining any water pipes located on private property up to the boundary of the road where the company's water main is laid. If there is a shared pipe serving more than one property, it becomes the joint responsibility of all property owners that are connected to it.

Who do you call for a water leak in your yard?

Whether it's a wet patch of grass or a puddle near your sprinkler heads, realizing that you have a leak in your lawn is never fun. It's best to hire a local plumber to take a look in situations like these. For some leaks, you might need to contact your water utility instead.

Is an outside water leak covered by insurance?

If the water comes from outside your home, it will not be covered by your standard policy.

What to do if you have a water leak outside your house?

If you find that you have a significant water leak outside, you should shut off the water, if possible, until you can get it repaired. To shut off the water at the mainline, you'll probably need a special tool called a meter key, which you can find at your local hardware or plumbing supplier.

Determine if a Leak at Your Meter is Your Responsibility!

How much does it cost to fix an outside water leak?

The price to fix a small water line leak in an easy-to-access location is about $190. However, a main water line leak repair costs $340 to $1,500 or $100 to $200 per linear foot. The final costs depend on the severity of the issue.

Who is responsible for the water line from street to house?

Who is Responsible for the Water Line From the Street to Your House? Water service lines within the bounds of your property are considered your personal responsibility to maintain, while public water pipes outside of private property lines are the city's responsibility.

Can I claim compensation for a water leak?

As a general rule, water damage is covered by home insurance if it is sudden or accidental.

How to make a successful water leak insurance claim?

7 Tips when Filing a Home Insurance Claim for Water Damage
  1. Step 1: Determine the Source of the Water. ...
  2. Step 3: Call your Insurance Agent. ...
  3. Step 4: Get the water and moisture professionally removed. ...
  4. Step 5: Determine if you can remain in your home. ...
  5. Step 6: Take photos of the damaged area. ...
  6. Step 7: Contact an Adjuster or Lawyer.

Does homeowners insurance cover slow leaks?

Most policies won't protect you against gradual damage — meaning "wear and tear." For example, if your bathroom sink has been leaking for several months, your homeowners insurance may not cover any resulting water damage or plumbing costs.

Whose responsibility is a water leak?

If there is a leak inside your property you must get it repaired at your or the homeowner's own expense. If you are a domestic customer and there is a leak on the supply pipe, contact your water company to find out if it offers one-off assistance in locating and repairing your leak.

Who to call for water in backyard?

When you're pondering who to call for standing water in your yard, a skilled landscaping contractor should be your go-to. These experts bring years of experience and can diagnose the root cause of your yard's drainage issues, whether it's for backyard or front yard drainage.

How to find where a leak is coming from outside?

Examine Outdoor Areas

Inspect hoses, irrigation systems, and outside faucets for leaks or evidence of standing water. Look out for any damp areas in your garden, as these might be signs of a subterranean pipe leak. Routinely examining these outside spaces can avoid water waste and property damage.

Who do I call for a water leak outside?

If you see an outside water leak and you've checked that it is not on your side of the meter, it's time to call the water utility company. Report city water leaks as soon as you can to help the city avoid damage and conserve water.

Who is responsible for outside drainage?

Generally speaking, you're usually responsible for drains inside the boundaries of your property, while the sewerage company is responsible for lateral drains, which are usually outside of property boundaries, and sewers. Although most sewers are now publicly owned, there are still some private or unadopted sewers.

What is the water pipe outside of house called?

An exterior drainage pipe is a perforated pipe that runs along your home's foundation. It collects groundwater and directs it away from your home, preventing damage. Here's why it's beneficial: Protects Foundation: Keeps water from pooling around your home's foundation, which can lead to mold and structural damage.

What not to say to a homeowners insurance adjuster?

Admitting Fault, Even Partial Fault.

Even if you think you may be partly at fault for the accident, do not discuss this with an adjuster. Avoid any language that could be construed as apologetic or blameful. Admitting any level of fault can eliminate or reduce the compensation that may be available.

Who pays for damage caused by leak?

If the leak was caused by your neighbour being careless, for example, they left the bath to overflow, it's their responsibility to pay for the damaged belongings. If you have household contents insurance, you might be able to make a claim for your damaged belongings.

Should I call plumber or insurance first?

Overall, it is best to make sure to call insurance, right after you call the emergency plumber, when dealing with water damage in the home. Acting swiftly to maintain your home and minimize water damage will ensure your claim is best supported.

Does homeowners insurance cover an exterior water line?

Does homeowners insurance cover water line breaks? Most homeowners insurance policies will not cover water line breaks unless a line has undergone sudden, significant damage. For example, if you dig in your yard and accidentally damage the water line running from your meter, repairs and cleanup may be covered.

Can my neighbor sue me for water damage?

For example, in California, the California Supreme Court modified the rule when it held that the reasonableness of conduct should be determined under the law of negligence. Per the law of negligence, every person has a duty to use reasonable care to avoid injury to another, including adjacent property owners.

Will my homeowners insurance go up if I file a water damage claim?

So, does homeowners insurance go up after a claim? Absolutely, but now you know why and how. You've learned that the type of claim matters—water damage or theft could hike your rates more than others. You understand filing multiple claims might not only raise costs but also risk policy renewal.

Who is responsible for leaking water pipes?

Water companies are responsible for the maintenance of communication pipes and mains which includes leak detection, repairs and replacement where necessary.

Who pays for water line repair?

If these are damaged or break, the homeowner might be responsible for the repair. A standard homeowners policy does not cover the service lines running into the home—unless you've added service line coverage.

How much does it cost to replace a water line from the curb to the house?

Main water line replacement costs an average of $1,713 but ranges from $646 to $2,824, depending on the length and depth of the line, materials, and method. A plumber can assess your project.

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