What makes a laundromat fail?

Author: Granville Heathcote  |  Last update: Sunday, June 8, 2025

Location – Many laundromats suffer from “inferior location complex”. Laundromats located in a defunct plaza can suffer when the plaza has gone south, lack of upkeep to the plaza, poor parking, limited visibility, bad neighbors (neighboring businesses that attract the wrong crowd, fail to attract business, etc.)

Why do most laundromats fail?

  • Poor Location: A laundromat needs to be in a high-traffic area with good visibility and accessibility.
  • Inadequate Market Research: Failing to understand the local market, including demographics and competition, can result in a laundromat that does not meet the needs of the community.

How to make a laundromat successful?

7 Elements of a Profitable Laundromat
  1. Choose a Strategic Location. ...
  2. Install Modern Commercial Laundry Equipment. ...
  3. Provide a Clean, Bright, and Safe Laundry Facility. ...
  4. Provide Excellent Customer Service. ...
  5. Provide "Must-Have" Amenities. ...
  6. Offer Value-Added Services. ...
  7. Attention to Detail.

What are the weaknesses of laundry business?

Weaknesses of a Laundromat

Dependency on Equipment: Breakdowns in washing machines or dryers can disrupt operations and lead to customer dissatisfaction. Fortunately, you can mitigate this weakness by investing in high-quality, reliable equipment and implementing regular maintenance schedules.

What are the risks of laundromats?

“Fires pose a serious problem to laundromats. “ According to Jim Everitt, a code consultant and owner of Everitt and Associates, the biggest fire-related risk is lint. Your stores must have lint under control, which means installing the proper equipment and keeping everything in good working order.

These 3 Things Will Make Your Laundromat FAIL

What is the downside of owning a laundromat?

Irregular hours: As much as your schedule can be flexible to suit your needs, you also have to be flexible for your business. When emergencies and issues come up, your business and customers won't care if you're on vacation, sick, etc. You'll likely be tackling problems at all hours.

What is the success rate of laundromats?

Understanding laundromat value

U.S. Laundromats post impressive numbers with a 95% average success rate and 20 - 35% profit margins. But whether or not your laundromat can meet (or exceed) these industry standards depends on some important factors.

Is a laundromat a high risk business?

A coin-operated laundromat can be a profitable business, but there's also a high risk of it attracting thieves. You'll also need to keep cash on hand to provide customers with change for the washers and dryers.

What are the most common complaints from clients in laundry?

Top Laundry Customer Complaints
  • Out of order equipment. Not only does it cost you money when machines are out of order, but it sends a poor message to customers. ...
  • Uninviting atmosphere. ...
  • Poor customer service.

Is owning laundromat profitable?

Typically, see an ROI return on investment) of between 25-30% a year. In fact laundromats often outperform other investment avenues like real estate and the financial sector, which is why they're such a popular business investment, particularly with first time business owners.

Where do laundromats make the most money?

Laundry Services: Offering customers additional laundry services is a common method for laundromats to gain additional revenue. Wash and fold, delivery, ironing, and dry cleaning are a few examples of laundry services that can help attract new customers and increase engagement among existing customers.

What is the secret of a successful laundry business?

The single biggest factor in the success of a coin laundry is the location. Since most of your customers are going to live within a few miles of your laundromat, you'll want to consider nearby competitors, visibility, amenities, and local demographics.

Can a laundromat make you a millionaire?

We talked to the Laundromat Millionaire, Dave Menz, who owns four laundromats and makes nearly $2 million annually. He even helps other business owners navigate the industry to get more customers, become a full-service laundromat, and outshine absentee owners.

Why are laundromats disappearing?

In densely populated areas with rising property prices, such as San Francisco or Boston or New York (what Richard Florida calls superstar cities), coin operated laundromats simply can't generate enough revenues. They are being replaced by either upscale housing or retail businesses with high per-square foot sales.

What is the average income of a laundromat?

According to Dave Menz, the average laundromat makes around $300K in revenue per year. Depending on the location, competition, number of machines, and additional services, a laundromat business may make more or less than this estimate.

What do customers look for in a laundromat?

All customers appreciate a clean facility, so take a little time each day to clean the space and tidy up. Well-Maintained Equipment. Customers may turn away if they find “out of order” signs on washers and dryers. Maintain your equipment, and if a machine breaks down, repair it as soon as possible.

What industry has the most complaints?

Washington, D.C. – Auto sales and repairs are the number one category of complaints made to local and state consumer agencies in 2021, according to an annual survey conducted by Consumer Federation of America (CFA).

What is laundromat etiquette?

Cleaning Up After Yourself is Proper Laundromat Etiquette

It's always polite to leave the area cleaner than when you arrived. That means keeping your clothes organized, folding them neatly where possible, discarding lint or fabric softener sheets properly, wiping down machines after use, and cleaning up any spills.

What percentage of laundromats succeed?

1. High Success Rates. A recent Gallup poll found that 66% of potential entrepreneurs are held back by the fear of business failure. However, one study found that laundromats have an extremely high rate of success – approximately 95% of laundromats succeed over a five-year period.

How to run a successful laundromat?

How to Run a Laundromat: The 6 Keys to Success
  1. 14 Jul How to Run a Laundromat: The 6 Keys to Success. ...
  2. Keep the Space Clean and Tidy. ...
  3. Supervise the Store. ...
  4. Upgrade the Look of Your Laundromat. ...
  5. Prioritize Customer Service and Experience. ...
  6. Market Your Laundry Business. ...
  7. Use Reliable, High-Quality Equipment and Drains.

Can a laundromat fail?

Bad management is the top reason why many laundromats eventually fail. All too often, a person will purchase a laundromat with the idea that as long as they collect their earnings every week or two, the business will continue running. However, this is not the case.

Is it hard owning a laundromat?

How to Best Operate a Laundromat. Running a Laundromat is simple, but creating or maintaining a successful laundromat takes hard work. An owner does not need to be in the laundromat every day, but they must understand their customers, equipment and competition.

What is the cheapest business to start?

24 of the best business ideas to start with little money
  • Sell books online.
  • Home staging.
  • Freelance writing.
  • Tutoring.
  • Pool cleaning.
  • Self-publishing.
  • Event planning.
  • Pet sitting.

How long does it take to break even on a laundromat?

Question- How long does it take to break even on a laundromat investment? Answer- Globally, laundromats typically break even within 18 months to 3 years, depending on the country and the initial start-up costs. Locations in high-traffic urban areas may break even faster due to consistent customer demand.

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