What is the Samsung washing machine scandal?

Author: Jayden Jakubowski  |  Last update: Friday, December 26, 2025

In 2013, Samsung recalled around 144,000 of its top loader washing machines after discovering they posed a fire risk. The machines have an "internal fault where condensation can penetrate an electrical connector causing deterioration which may in turn cause a fire," the ACCC said in a statement.

What Samsung washer model is being recalled?

Details of the Samsung Top-Load Washer Recall

The recalled washing machines were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The models and serial numbers can be found on the washer's inside lid label or on the rear of the machine.

What is going on with Samsung washers?

Why are the Samsung washers being recalled? This recall is being conducted to prevent a possible fire. You should disconnect your washer from the electrical outlet until you receive a ground fault circuit interrupt breaker provided by Samsung. What is the heater thermistor?

What is the rust lawsuit on Samsung washing machines?

The 49-page Samsung washing machine lawsuit says that once the flange begins to corrode, tiny particles are released into the machine during wash cycles. These particles attach to clothing, clog hoses or become trapped in the impeller, which can prevent water from properly draining from the machine, the filing says.

What is the problem with front loader washers and mold?

Most notably, they're prone to mold, mildew, and odor. That's because the rubber gasket around the door, which keeps water inside during a wash cycle, traps this water after a cycle and creates a damp environment that allows mold and mildew to thrive.

Complaints over recalled Samsung washing machines

What is the life expectancy of a Samsung washing machine?

What is the average lifespan of a Samsung washer and dryer? With proper upkeep and maintenance, Samsung laundry appliances can last up to 14 years, which is quite impressive for large appliances.

Why is my Samsung washer ripping my clothes?

This can be caused by either a torn or jagged edge, or the tub being out of alignment and creating gaps that laundry can get pinched in. Front load models also have a rubber gasket to check for torn edges. If any part of the washing machine is damaged, visit our Support Center to request service.

How long is the warranty on a Samsung washing machine?

How long is the warranty period on my Samsung washing machine and/or tumble dryer? The warranty period for washing machines, washer-dryers and tumble dryers is 24 months.

Is Samsung a good brand for washers?

Yes, Samsung is considered a reliable brand for washers and dryers, known for incorporating advanced technology and innovative features that enhance both performance and user convenience.

What is the most common problem with Samsung washing machines top load?

One of the most common problems faced by Samsung top load washing machine owners is water drainage issues. There can be several reasons why your Samsung top load washing machine is not draining water properly. One of the common culprits is a clogged drain hose.

Why are my clothes still wet after washing Samsung washer?

Drain pump filter clog: The pump filter prevents debris from clogging the drain pump. If the filter becomes clogged, your Samsung washer leaves clothes wet because water can't sufficiently drain through it. Removing the drain pump filter for regular cleanings can prevent clogs.

What is the most common problem with front load washers?

Front load washers are energy-efficient, water-efficient and detergent-efficient, but they're not perfect. The most common problem for front-load washing machines is a moldy smell, which isn't something you want in a machine that's supposed to clean the clothes you wear.

Why does my Samsung washing machine smell like something is burning?

A burning smell coming from the washing machine during or after the spin cycle indicates a possible stuck drain pump in which its pump motor won't turn. With that, it may generate a burning smell. Warning: When you smell a burning odor from the washing machine, immediately turn it off to avoid further accidents.

Who makes Samsung washing machines?

Samsung. Samsung Electronics may be best known as the maker of Galaxy cell phones, but the Korean company also makes a number of Samsung branded 'smart' household appliances, including cooktops, refrigerators, wall ovens, microwave ovens, and laundry machines, as well.

Which Samsung was recalled?

On 15 September 2016, the Galaxy Note 7 was officially recalled in the United States by the Consumer Product Safety Commission, who advised all owners to shut down and cease all usage of the device and return them in exchange for a replacement.

How long should a washing machine last?

Average washing machine lifespan

Well, this figure obviously varies depending on lots of different factors - including brand, model, how you use it, and how well you maintain it. But generally, if you look after your washing machine properly you should it expect it to last anywhere between 7 and 12 years.

How to reset Samsung washer?

Make sure the machine is plugged in and powered, but the screen turned off. Simultaneously press the "Spin" + "Soil Level" + "Power Buttons" for at least 5 seconds. Machine should chime. Press and hold the "Delay End" + Power Button to reset the washing machine to factory settings.

What is better in a washing machine, agitator or impeller?

Agitator washers are typically more traditional, tend to use more water and may have shorter cycles, ideal for heavily soiled loads. Impeller washers often use less water and motion and may have larger capacities, making them perfect for bulky items and delicates.

Why are my clothes getting little holes in them after washing?

Sharp Accessories in the Wash

Items like zippers, buttons, and even forgotten objects in pockets can act like small knives in the washing machine – and they can all cause holes in your clothes. Always check and empty pockets before washing. Fasten all zippers, buttons, and hooks to minimize the risk of snagging.

What brand washing machine lasts the longest?

Brand-by-Brand Lifespan Comparison
  1. Speed Queen (20-25 Years) Speed Queen is in a league of its own regarding longevity. ...
  2. Miele (15-20 Years) Miele sets the gold standard for premium washing machines. ...
  3. Bosch (12-15 Years) ...
  4. Maytag (10-12 Years) ...
  5. Whirlpool (10-12 Years) ...
  6. Kenmore (10-12 Years) ...
  7. LG (10 Years) ...
  8. Electrolux (10 Years)

Which one is better, LG or Samsung washing machine?

Both LG and Samsung produce energy-efficient washing machines with high Energy Star ratings. LG's Direct Drive motor is renowned for its energy savings, while Samsung's Eco Bubble technology is similarly effective. Overall, LG is slightly favoured for its consistent energy-saving features.

Is it worth repairing a 7 year old washing machine?

Factors to Consider

If you spent $650 on your washer seven years ago and you're doing seven loads per week (a lot of wear and tear), a new washer purchase makes sense. But if the machine is 3 years old and you spent $1,000 for it, a repair may be the better financial choice.

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