If your Ring Security Camera or Video Doorbell product is stolen at any time after your purchase, Ring will replace the stolen device at no charge to you.
There have been several reported incidents that highlight the risks associated with Ring doorbells. In some cases, burglars have been able to bypass or disable the devices, allowing them to carry out their activities undetected.
You will need the police report in order for Ring to provide you with a free replacement device. Once you acquire a police report, report the theft to Ring by using the online theft form below. Once the police report is verified, Ring will gladly provide a free replacement within 14 business days.
If you suspect the ring was stolen—or if footage confirms this is the case—file a stolen property report with local authorities immediately. To do this, call or visit the nearest police station. Filing a police report gets the ball rolling to help relocate your ring.
Yes. All Ring devices come with a limited warranty and theft protection. If you'd like to extend your limited warranty, we recommend purchasing a compatible Ring subscription.
Unfortunately, the answer is often no. Most jewellery doesn't have any distinguishing features or serial numbers that would make it easy to identify. But don't lose hope just yet! Hiring a private investigator who specializes in finding stolen goods may be your best bet.
Cybersecurity experts at Geonode explain, “Once a virus finds its way onto a home's Wi-Fi, it can potentially disable all connected devices – doorbells included.” Therefore, setting strong and unique passwords for your home's Wi-Fi and the ring doorbell itself can help secure your device against such attacks.
According to Ring's official website, their doorbell cameras have internal storage that can store video footage for up to 60 days. However, this feature is only accessible with a subscription plan. Without a subscription, Ring doorbells offer basic video recording, two-way audio, and live view functionalities.
File a Police Report
As soon as you know your equipment has been stolen, you should file a police report.
HAVING a Ring doorbell can actually attract burglars rather than deter them, an expert has claimed. Professor Claire Nee, founder of the University of Portsmouth's International Centre for Research in Forensic Psychology, says that having an alarm fitted indicates to thieves that there is something worth stealing.
The best way to deter this is a protective cover that hides the screws from view and reduces someone's ability to tamper with the doorbell itself. Burglars who are able to unscrew the video doorbell have better odds of either installing it on their own homes or selling it to someone else after a factory reset.
If a hacker logs into your Ring account, they can access both the camera's live stream and older videos. Deleting old footage will ensure there's less information about you in case of a breach. Secure your home network with a VPN.
The value of the Protect Plus Plan largely depends on individual needs. For those with multiple Ring devices, it offers unlimited video recording and extended warranties, safeguarding your devices. However, considering alternatives like local storage security cameras may provide more security in the long term.
Subsidiary of Amazon (2018–present)
On April 12, 2018, Ring was acquired by Amazon for approximately $839 million. Emails obtained by Congress revealed that, despite Amazon executives' concerns about Ring's quality and security, Bezos valued Ring for its market share, not its technology.
If you don't want to pay up, then your Ring device will still happily alert you about any activity that happens in front of your camera or video doorbell. You'll also be able to get a live feed from the camera or doorbell through the mobile app, whether it's when you've had an alert on your device, or any other time.
Ring's Subscription Costs
Ring's monthly subscription plans are among the most affordable that we've ever seen. Ring Protect Basic costs $3 a month or $30 a year, Plus costs $10 per month or $100 a year, and Pro costs $20 a month or $200 a year.
With 24/7 Recording, compatible Ring Security Cameras can record audio and video continuously, day and night — not just when motion occurs. This feature requires a Ring Home Premium subscription. Note: 24/7 Recording is limited to 10 devices at one location.
If you have purchased a Ring device from Costco, you might even be lucky enough to be eligible for a longer free trial for Ring Protection. Your trial period may range from a year to six months, depending on your location and the device purchased.
Can you tell if someone is watching you on Ring? If you see the infrared light turn on at night while the security camera is in Disarm Mode, someone else may be viewing your live feed. Change your router's password and ensure that video encryption is enabled on your Ring Camera.
Only the owner of a Ring device can deactivate a Ring device.
Coverage of this theft protection is limited to one replacement only for each Ring camera or doorbell product that you have purchased. Theft protection does not apply to any products purchased from third party sellers on other online marketplaces.
A standalone jewelry insurance policy typically covers theft, loss, or damage to a covered piece of jewelry, such as an engagement ring or heirloom necklace. For example, if you were to lose your ring while traveling, and the ring was listed on your policy, then you could file a claim.
If the item ever goes missing and winds up in a pawnbroker's hand, they can check the database to see if it's a stolen good. The same goes for property marking. There have been numerous cases in the past where effective property marking has led the stolen item to be returned to its original owner.
Ring gives you lifetime protection against theft. If someone steals the camera, get a police report and Ring will replace it for free. A one year warranty is included when you buy the camera.