What do I do if my mailbox was broken into?

Author: Billie Botsford  |  Last update: Sunday, December 14, 2025

Contact your Local Post Office if you need further assistance.
  1. Notify your local police.
  2. Place your mail on hold if needed, until you repair or replace your box.
  3. Report mail theft by following the instructions under "Report Mail Theft", above.

Who is responsible for broken mailboxes?

If the box is owned and maintained by the US Postal Service and is damaged/broken then contact your local Post Office. If the LPO does not service the mailbox, this means the property owner or manager is responsible for the maintenance.

What happens if you break into a mailbox?

Mailboxes are protected by federal law and crimes against mailboxes (and the mail inside) are investigated by Postal Inspectors. Those who are convicted of destruction of federal property could spend up to three years in jail and be fined up to $250,000.

Is breaking into a mailbox a federal crime?

It should be noted that because mail theft involves the government-run U.S. Postal Service, it is also a federal crime under Title 18, U.S. Code 1708. Therefore, California's mail theft statute refers directly to this federal law for its definition of mail theft.

Will mail be delivered if mailbox is broken?

Will Mail Still Be Delivered If The Mailbox Is Broken? The short answer is no, you will not receive mail if your box is damaged or broken. The USPS will inform you that your mailbox is unserviceable and thereafter they will hold your mail at the local post office for 2 weeks.

Breaking into a mailbox is easy!

Who to call if a mailbox is broken into?

Losses are charted by the Postal Inspection Service to identify problem areas and assist Inspectors in tracking down thieves. Report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at www.uspis.gov.

Where to pick up mail if mailbox is broken?

Generally, when you have a broken mailbox, the USPS will inform you that your mailbox is unserviceable. They will hold your mail at the local post office for two weeks while you or the party responsible handles the repairs, and you can pick up your mail there in the interim.

How do I report a broken USPS mailbox?

If you have information on mailbox vandalism or mail theft in your area, report it to your local Post Office™ or to the Postal Inspection Service at 1-800-ASK-USPS (1-800-275-8777).

Why do people break into mailboxes?

A general mailbox is often the first point of contact for personal and sensitive information, making it a prime target for thieves.

Is it illegal to put a card in someone's mailbox?

The United States Postal Service (USPS) strictly enforces regulations regarding mailbox use. Unauthorized materials placed inside mailboxes can result in fines up to $5,000 for individuals and $10,000 for organizations. More severe cases, particularly those involving fraudulent intentions, can lead to imprisonment.

How much is a locksmith for a mailbox?

Your cost will vary, but according to Yelp, a customer should expect to pay around $100 for a mailbox locksmith. Assuming the customer is within your service area, they should expect to pay a substantial fee for the trip charge. The parts and labor involved in a mailbox lock service is generally on the low side.

What to do if someone keeps breaking into your mailbox?

Notify your local police. Place your mail on hold if needed, until you repair or replace your box.

Who do you report mailbox vandalism to?

Postal Inspectors recommend these actions to protect your mailbox and any mail that may be inside it: Immediately report theft, tampering, or destruction of mail or mailboxes to your Postmaster at 951.656. 9720 or 800.275. 8777.

What happens if someone breaks your mailbox?

If your mailbox was damaged in an act of vandalism: File a police report; if the guilty party is caught, you will be awarded compensation as per a court sentencing verdict. You may also want to find out if your homeowners insurance covers this type of vandalism by speaking to your insurance agent.

How much does it cost to replace a broken mailbox?

A residential mailbox costs around $12 to $900, while a mail slot costs $25 to $325. It depends on the mailbox type and material. You can buy mailbox kits in construction, home improvement, and hardware stores. You can also get fully assembled mailboxes and those with locks and keys.

Who investigates mailbox damage?

U.S. Postal Inspection Service (USPIS)

Is it illegal to break into someone's mailbox?

Under federal law, illegally interfering with someone else's mail is considered a felony.

Does the USPS investigate mail theft?

Postal Inspectors investigate these crimes and arrest thousands of mail and package thieves each year. Still, there are extra steps you can take to ensure your mail arrives safely at its destination.

What can I do if someone has opened my mail?

If you wish to complain that someone has breached the Postal Service Act by opening your mail, this is something you will need to make a complaint to Police about.

How do I report a mailbox break in USPS?

Mail Theft

Or call USPIS: 1-877-876-2455.

Is a mailbox covered by insurance?

Other structures coverage comes standard with most home insurance policies and covers structures on your property that are not attached to your house, like fences, a detached guest house, detached garages, mailboxes and sheds.

Is my mailbox owned by the USPS?

While the USPS sets specific standards and regulations for mailboxes, the homeowner or property owner owns the physical mailbox. This ownership provides the freedom to select the design and location of your mailbox, provided it follows USPS regulations.

What to do if your mailbox has been broken into?

You can file a report for theft of letter mail or a package without a tracking number by selecting "Where is my mail?" at USPS Mail Theft Report. If there's no evidence of mail theft, you can still report the break-in and place your mail on hold via USPS Hold Mail.

Who pays for a damaged mailbox?

Curbside Mailboxes

If a homeowner's curbside mailbox has been severely damaged to the point where it can no longer safely contain mail, he or she is responsible for repairing it. The homeowner must repair the damaged mailbox. Otherwise, the USPS may not service it.

Is it illegal to have a broken mailbox?

Not having a proper mailbox is a violation and the unit is considered uninhabitable according to CA law.

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