What could be wrong with my Samsung ice maker?

Author: Kaley Schroeder MD  |  Last update: Friday, June 27, 2025

If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.

What is the common problem with Samsung fridge ice maker?

If your Samsung ice maker is not working, check these three common problems first: Water pressure. Mineral deposit build-up. Water filter.

Why is the Samsung Ice Maker not making ice?

By checking the water filter, ensuring proper water pressure, and testing the ice maker, you can quickly resolve the issue and start enjoying refreshing, ice-cold drinks once more. Say goodbye to iceless frustrations and hello to a fully functioning ice maker in no time!

Is there a recall on Samsung refrigerator ice makers?

They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. At this time, there has not been a recall issued on the refrigerators.

Why is my Samsung refrigerator ice maker not working but water works?

Usually this is from a filter that needs to be replaced or perhaps mineral deposits. To test if it is your filter, take it out and then hit the reset button. If that doesn't do it, unplug your fridge or turn off the circuit breaker for 2 min. When you power it back on, try the reset button again.

Ice Maker Not Working on Samsung Refrigerator - Check these 8 Things to Get it Working Again

How to reset a Samsung Ice Maker?

To reset your ice maker:
  1. Remove your ice bucket so you can get to your ice maker.
  2. Locate the test button. ...
  3. Press and hold the button until you hear a chime indicating that the test is starting.

Is there a class action lawsuit against Samsung for their ice makers?

Samsung Ice Maker Class Action Lawsuit Settlement

After years of legal proceedings, the Samsung refrigerator class action lawsuit reached a settlement in December 2023.

How to reset refrigerator ice maker?

First, remove the ice bucket and the covering from the front of the ice maker. Some models have a button you will need to push to remove the ice tray and cover. Others will just require you to pull it off. Once the ice tray and covering have been removed, locate and press the ice maker reset button for about 3 seconds.

How do I know if my Samsung ice maker is off?

The ice maker has 2 indicators (ON/OFF) to indicate the operating status.
  1. When the ice maker operating, the ON indicator turns on.
  2. When the ice maker is not operating, the OFF indicator turns on.

Will unplugging my Samsung refrigerator reset the ice maker?

Test the ice maker.

If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.

Why is my ice maker not making ice but water works?

The most common causes are: The water fill tubes are blocked. The water inlet valve is blocked or frozen. The water filter is dirty or clogged.

How often should a Samsung ice maker make ice?

An ice maker typically makes 1 tray of ice every 90 minutes.

What is the biggest problem with Samsung refrigerators?

What is the most common problem with Samsung refrigerators? Aside from the usual issues, such as the refrigerator, not cooling, and refrigerator leaking water, some Samsung problems also include the refrigerator not making ice properly.

What causes Samsung ice maker to stop making ice?

A Samsung refrigerator not making ice due to water pressure issues may have a clogged filter. Changing the filter can improve pressure and should be done every 6 months to prevent clogs. We recommend that every time you change the filter, you also clean your ice maker as part of regular maintenance.

How do I fix my Samsung refrigerator not making ice?

If your ice maker is not producing enough ice, please try the following:
  1. Lower the freezer temperature. ...
  2. Make sure that the water valve on the refrigerator water supply line is completely open. ...
  3. If you have a water filter in your refrigerator, it may help to change the filter cartridge.

Where is reset button on Samsung ice maker?

Once the ice bucket has been removed, locate the Test button at the front of the bottom of the ice maker. Press and hold the Test (A) button until you hear a chime (ding-dong).

Why is my ice maker not working properly?

There are several reasons your ice maker may suddenly stop working, including a blocked water dispenser, issues with your water supply line or a clogged water filter.

How long do I unplug my fridge to reset it?

Reset your refrigerator: First, unplug it (or turn off the power at the circuit breaker), and then wait about five minutes for the electrical charge to clear out of it. Then, power it back on again.

What is the Samsung ice maker lawsuit?

The lawsuit claims that in July 2015, Samsung issued a technical service bulletin that described many of the issues described in the complaint. Unfortunately, Samsung allegedly did not offer to repair and replace the ice makers or fridges and instead left it up to consumers to remedy any problems they experienced.

Is it worth fixing a refrigerator ice maker?

Deciding to fix an ice maker depends on the age of the appliance, the repair cost, and the ice maker problem. For a newer ice maker with a minor issue, a repair is likely worth it. If your ice maker or fridge is old and the repair is expensive, replacing the ice maker or even the whole fridge might be the best option.

Why did my Samsung fridge stop dispensing ice?

If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. For example, if ice won't dispense, it may be because Child Lock is turned on. Or, if your ice tastes funny, you may need to change the water filter.

Is there a recall on Samsung refrigerators ice?

No Samsung products have been formally recalled as of yet.

Can a Samsung ice maker be replaced?

Common issues with ice makers include mineral build-up clogging the inlet valve and the water nozzle being blocked with ice. If you've checked for these issues and are still experiencing problems, however, you will need to replace the ice maker entirely.

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