HexClad's products are created to last a lifetime. All HexClad products are covered for manufacturer's defects. Our warranty does not cover damage occurred as a result of failure to follow proper care and use guidelines as outlined in the product inserts and on our website.
HexClad cutlery and culinary tools have a lifetime warranty against manufacturer's defects.
HexClad Cookware advertises its nonstick pans as free from harmful chemicals. But, according to recent reports, HexClad may be using a chemical compound called PTFE as a non-stick coating on its pans. PTFE is a type of PFA, or “forever” chemical, that can build up in the human body and does not break down over time.
Because HexClad uses stainless steel in addition to a ceramic nonstick coating, you can get some sticking unless you oil the pan or heat it up before adding food.
The hex design is made of peaks of stainless steel. Anything that can get between the peaks and access the nonstick can scratch the pan. So you need to keep sharp pointy objects away from them. Those are minor scratches and should have no impact.
HexClad says its pans are designed to last a whole lifetime, which is backed by the manufacturer's lifetime warranty for defects. However, it does make clear that the warranty doesn't cover damage incurred by improper care or use – so it's worth making a note of the care and cleaning instructions advised by the brand.
What type of cookware do I use at home? Only HexClad 👉 it's just that good. Built with patented hybrid technology, this is how I cook my dishes to absolute perfection.
Don't: Assume that high heat is best.
HexClad pans do best over low to medium heat. High heat can cause oil to burn and cause build up on your pans. This can make the pans harder to clean.
Is HexClad cookware safe? HexClad describes its nonstick coating as a "Japanese coating infused with diamond dust." The company states that its pans are PFOA-free, though they do contain PTFE (polytetrafluoroethylene), commonly known by the brand name Teflon.
Our products are designed in Los Angeles and South Korea. Like the vast majority of cookware and other products today, our products are manufactured in China.
Key Takeaways. Non-Toxic Composition: HexClad cookware is free from harmful chemicals like PFOA, ensuring a safer cooking environment by preventing toxic substances from leaching into your food.
The company, which had revenues of almost $400m last year, is part owned by Gordon Ramsay and was included in Oprah Winfrey's coveted list of her Favourite Things. You can see why: in the hand HexClad pans feel expensive, which is just as well given the 12 inch version will set you back £135.
Backed by a Lifetime Warranty.
You can purchase HexClad products from an authorize HexClad website (listed below), Costco warehouses (during special event/ roadshows), our Amazon store, or Walmart.com.
Note: Seasoning your HexClad pan is only necessary the first time you cook with the pan or after a deep clean. That's because HexClad pans and other nonstick pans re-season with each use.
Sticking often occurs when you use too much heat. Our technology allows our cookware to heat up much faster than typical cookware. We often find that new customers tend to cook on too high of heat, but low heat is key! We recommend starting on medium-low heat with a little bit of oil.
However, sometime in 2024, Hexclad ditched the PTFE and began offering the same pans just with a “high-grade proprietary ceramic nonstick called TerraBond™ which is PTFE-free and free from forever chemicals.”
Will my HexClad pans scratch? Yes, even a diamond can scratch! Metal spatulas, whisks, spoons, and other metal utensils are fine, but sharp utensils could leave a scratch. If this happens it is only cosmetic, and it will not affect the performance or safety of the cookware.
What type of cookware do I use at home? Only HexClad 👉 it's just that good. Built with patented hybrid technology, this is how I cook my dishes to absolute perfection.
Is HexClad a safe program? HexClad's products contain PTFE, so they are not safe for use in the home. PTFE is notorious for its poor performance at high temperatures. It breaks down and releases toxic fumes which may cause illness.
Cooking with high temperatures can cause a build up of burnt residue to occur. Don't worry, this is not uncommon with our pans, and there is a quick fix. To deep clean your HexClad Cookware, we recommend using a neutral pH cleanser with a soft sponge and lukewarm water.
Where is Hexclad made? Our products are designed in Los Angeles and South Korea. Like the vast majority of cookware and other products today, our products are manufactured in China.
Fox's joint venture with chef Gordon Ramsay, Studio Ramsay Global, said it made a $100 million investment in kitchenware maker HexClad. HexClad had signed on as the first sponsor of Bite, the food brand and entertainment business launched by Fox and Ramsey in May.
While it might be fresh cinnamon rolls in the morning or a beautiful soufflé for dinner, your HexClad cookware is oven safe up to 500 degrees.