ADT's professionally installed equipment is leased from ADT. However, if you opt for Blue by ADT, you can purchase the equipment outright.
You can pay a monthly fee to lease the equipment for a certain time frame, or opt to purchase the equipment upfront. Equipment costs will vary depending on your specific needs, home size, and desired level of security.
Actually, one of the lines in the contracts plainly states ADT retains ownership of the equipment. If you cancel or move, even if the equipment is paid off, ADT still retains ownership of the equilment.
You keep the equipment(ADT corporate likely holds the contract now) when it ends and wish to keep monitoring it goes month to month. Hope that helps!
Relocate your self installed
Move your existing ADT security system to your new home. If you've moved into a home with an ADT system that's still working, we can reactivate it for you - just give us a call.
If you know that the person moving into your current home would like to keep the existing system, you can also discuss transferring the system to them. This moving checklist and selection of frequently asked questions will help make the process of getting connected and protected in your new place easier.
Does ADT equipment work if I cancel the service? You must have an active monitoring subscription with ADT to use the equipment that it provides. Otherwise, you miss out on most of the functionality.
You own the security equipment, even after you end your contract. If you cancel a plan, your home security system will still work, and you will still receive Blue by ADT app alerts and notifications, though you won't have the benefit of professional monitoring.
ADT Money-Back Guarantee:
Equipment must be returned before a refund will be processed.
It's important to understand that you can switch home security companies. In most cases, ADT equipment can be used by other alarm companies, including Security Alarm. Let us help you save money by utilizing as much of your existing equipment as possible!
ADT cancellation requires a customer service phone call to 800-238-2727. During the call, the customer service agent gives you instructions and may ask you to submit a written request. This call is the best time to ask if you're eligible for a refund or a break on the 75% termination fee.
Typically, they'll simply leave the equipment on the house, and you (or a new owner, if you sell) can re-activate service at any time. If you have existing, previously-installed equipment at your house when you start your ADT contract, that equipment is, and will remain to be, your property.
You can opt-out of your ADT contract within three days or 72 hours from when you signed the contract without paying any penalty. You can call the ADT helpline anytime within 72 hours, and their team will cancel your contract.
Proprietary alarm equipment is sold, serviced and monitored through a program of exclusive dealers. Examples of proprietary equipment include ADT and DMP.
Monitoring monthly is usually tied to a 36-month contract. With equipment and installation, however, you have the option of paying upfront or financing. This can be combined with your monthly monitoring for one easy payment. The installation fee on most packages is around $150.
LIMITED EQUIPMENT WARRANTY.
During the first 90 days following the order date, ADT will repair or, at its option, refund or replace any defective equipment purchased from ADT at no charge to me using new or refurbished parts of similar features and functionality.
In a practical sense, a person can easily use the most modern security devices with their old coaxial wiring. Whereas the more aged the wiring is, the less capable it will be to produce quality, they are still usable when switching to the newest security DVR.
We think ADT is the best solution for seniors with its simple control panel and professional monitoring service. ADT even gives AARP members a discount up to 20-percent.
Can I use ADT equipment without Monitoring? Yes, You can use ADT equipment without monitoring. The system will still sound the siren even if you are not paying for the service.
Your panel has 2 sources of power: The AC power (where it is plugged into an outlet) and the System backup battery. To fully power down your panel you must disconnect both of these. (Note: Powering down your panel should only be done if it is the last resort.
An On-Site Assessment Charge is the fee ADT charges for an in-person service call. The amount is typically $59.99 per visit.
You will receive free upgrades and get additional discounts on equipment upgrades with a new three year monitoring agreement. Once you begin enjoying your upgraded ADT monitoring service, you'll wonder why you waited so long.
Negotiate with ADT
Ask them what they can do at the company to help you lower your monthly bill. You might be surprised to find that these representatives can offer discounts and promotions that might not be available to existing customers or that might not be listed to the public.