Obstructed Drain Pump
Unclogging your drain pump involves disassembling it and manually removing any visual blockage. The pump should then be flushed with hot water to remove any leftover debris.
Remove any visible blockages with a straightened wire hanger or pliers. If no blockages are visible, disconnect the hose from the standpipe or sink to inspect for clogs. Reconnect the hose at the standpipe or sink and washer. Plug the washer back in and turn on the water supply before repositioning it against the wall.
Clear things out by mixing equal parts of hot water and vinegar and pouring the mixture through the drain pipe. Wait half an hour, then reconnect the drain pipe, plug in your machine and run a wash cycle.
Make sure the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Remove any blockage from the drain hose, drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose.
Switch off the appliance at the mains then wait 30 seconds. Switch the appliance back on again and start a new program. If the information code remains, contact a customer service center. Operating the washing machine with the lid open.
Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. E20, E21 or C2 error code indicates a draining issue. In case you need to move your appliance to perform the suggested steps, make sure the appliance is levelled when finished. Blocked filter / Drain pump jammed or blocked.
Press the Pause or Cancel button twice and the Power button once to clear the code.
1. Unplug the washing machine: First, unplug the machine from its wall outlet. 2. Reconnecting: After about a minute, replug the machine into the wall outlet, which will restart the washing machine.
If you want to try resolving issues with your washing machine, such as power surges or error codes, it's possible you might need to perform a quick reset. One way you can reset a washer is by unplugging the unit for at least one minute, then plugging it back in and restarting the appliance.
To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
One of the common error codes that users may encounter is E1/F9. This error code appears when the washer's control board detects that the washer cannot drain.
If you have a drain pump filter, put your shallow container against the washing machine under the filter to catch the water. Turn the knob slowly until the water starts flowing. Each time you fill the container, turn the knob off and empty it into a sink and repeat the process until all the water has been drained.
Common drain pump failure symptoms include: Incomplete cycles: Have you recently checked a wash load only to discover a full reservoir or soaked clothes? These issues indicate incomplete cycles, a hallmark of a failing drain pump. Stinky smells: You might detect rotten or decay odors wafting from your washing machine.