How do you troubleshoot a Kwikset lock?

Author: Jovanny Krajcik  |  Last update: Saturday, September 30, 2023

My Keypad Is Unresponsive
  1. Turn Switch #3 to the ON position. ...
  2. Test each button on the keypad (one at a time), and listen for a beep as each button is pressed.
  3. If beeping is not heard on all buttons, replace the batteries.
  4. If battery replacement does not solve the problem, contact Kwikset Support at 1-866-863-6584.

Why is my Kwikset smart lock unable to lock?

The battery is too low to lock the door. This is indicated by the Checkmark and Lock symbols flashing simultaneously five times with five beeps. Remove the batteries and replace with a fresh set. The mounting plate is placing tension on the torque blade.

Why did my Kwikset stop working?

Here is what usually causes a Kwikset lock to not work after a battery change: Batteries Incorrectly Installed. Dirty or Corroded Connections. Technical Glitch in the Lock.

Why is my Kwikset deadbolt not locking?

Check that the bolt hole is at least 1” deep so the bolt fully extends. Check that the door closes properly so that when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. Check that the mounting screws securing the exterior keypad are not over-tightened.

Why is my door suddenly not locking?

Door lock problems are often caused by a malfunctioning lock mechanism or latch assembly, but there are several common reasons why locks stop working: The lock is dry or dirty. It doesn't fit in the door properly. The latch and strike plate don't align.

How To Fix Kwikset SmartCode Deadbolt Lock Not Working

Why is my door lock not locking?

Factors like the weather, damage to the key, and even a buildup of dirt and grime inside the locking mechanism can all stop a door from locking. If you're having trouble locking your front door on a regular basis, you should consult a locksmith as soon as possible.

How long does it take a Kwikset lock to reset?

Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red. 3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.

What is the default code for Kwikset door lock?

The default Mastercode is 0-0-0-0. It is recommended that you change it to a code of your own. 1. Make sure the lock is unlocked and the door is open.

How do you reset a Kwikset keyless deadbolt?

Hold the button continuously for 30 seconds until you hear a beeping sound and see the status LED flashing red. Press the program button once again until you see the status LED flashing green and hear two beeping sounds. The Kwikset SmartCode deadbolt has now been reset and ready to be set up again.

Why is my Kwikset door lock not working?

My Keypad Is Unresponsive

Test each button on the keypad (one at a time), and listen for a beep as each button is pressed. If beeping is not heard on all buttons, replace the batteries. If battery replacement does not solve the problem, contact Kwikset Support at 1-866-863-6584.

Why is my keypad door lock not working?

Reset Your Keypad Door Lock.

Try rebooting the door lock by removing the batteries. Removing the batteries will force the device to reset. Then, check the security panel (or control panel) to make sure that the door lock is appearing on the list of connected devices. If it is not appearing, reconnect it.

How long does a Kwikset lock last?

Replace batteries with new ones to ensure that lock is properly powered. Typical battery life based on 10 entries per day is 10-12 months if the door is properly aligned and the lock does not encounter interference in lock/unlocking the door.

Why is my Kwikset Smart Lock beeping when I try to lock it?

The lock should beep twice when it unlocks and once when it locks. It will also beep if there is a warning such as a low battery or a jammed bolt.

What happens if a smart lock fails?

Your Smart Lock will give you low-battery warnings for multiple weeks before it loses power. However, if your Smart Lock dies entirely before you can replace your batteries, your key will still work. This is the same deadbolt key that you've always used - the Smart Lock doesn't change the key needed.

How do I get my smart lock to work?

Smart Lock can be easily activated through the Android device settings panel:
  1. Select the Security & Location option.
  2. Tap on Smart Lock.
  3. Enter your PIN, pattern, or password.
  4. A new screen with choices for Smart Lock options will appear.

Why is my Kwikset not syncing with the new code?

Two possible issues: The lock was not removed completely from another network before being paired with the new network. Follow your smart home system's instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair (add/include) the lock again.

What is a Kwikset programming code?

1) A programming code enables you to make changes without needing to access the programming button.

What does lock light mean on Kwikset?

Amber flashes mean it is locked, while green flashes mean it is unlocked, and red means low battery.

How do I know if my Kwikset battery is low?

How do I know when the batteries are running low on my Smartclode 909/910 deadbolt? There are two low battery indicators on the unit. The LED light on the interior side of the lock will flash red when the batteries are low. The keypad will also flash red when the batteries are low.

What to do when lock is not working?

Step-by-Step Guide on how to fix a door lock that is jammed
  1. Tighten the hinges. ...
  2. Tighten the set screw. ...
  3. Lubricate the spring mechanism. ...
  4. Fix problems with the key. ...
  5. Repair a lock jammed by a broken key. ...
  6. Align the deadbolt with the strike plate.

Is WD40 good for door locks?

The simple answer is you should not use WD40 to lubricate locks. WD-40 is one of the solvent-based lubricants and does not contain any lubricant and over time can make your lock even stickier by gumming the lock up.

Why do my door locks only work sometimes?

If the door lock relay has any internal or wiring issues, it can cause the door locks to function intermittently. The door locks may function correctly one moment, and in the next will cease to operate. This can be an inconvenience to the driver when trying to lock or unlock the vehicle.

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