Insert your override key (the one with the square top) and while turning the key, take a flathead screwdriver and insert it in the crack of the door and slowly pry it open. Another method is to lay your First Alert safe on the right-hand side and using the override key to open the door.
To open the safe and prevent it from locking before completing the first-time activation, a solenoid deactivation safety device has been installed. Remove four (4) AA batteries and two (2) Emergency Override Keys. They are located in the protective styrofoam insert at the top of the box.
NOTE: An interior LED turns on for 30 seconds after the door is opened. The user preset code “159”. Please input the user code again if the yellow light flashes with three buzzer beeps. Turn the knob counter clockwise to close the door.
Remove the alarm from your ceiling or wall. Open the cover and take out the battery. Press and hold the test button for 15-30 seconds. This will fully reset the smoke alarm and drain any charge left inside. Insert the new battery and close the battery compartment.
Turn the dial LEFT (counter clockwise) three times to clear prior settings. Begin by placing dial on 0 (zero). Turn the dial LEFT, passing the first combination number FOUR (4) times and stop at the number on the fifth time around.
If you're locked out of your First Alert safe, you can request a new key combination or override passcode from us after you prove ownership of the unit(s). Note: -First Alert cannot guarantee the availability of replacement keys, combinations, or override passcodes for safes that are out of warranty.
Clear Residual Charge to Stop the Chirp
Remove the alarm from your ceiling or wall. Open the cover and take out the battery. Press and hold the test button for 15-30 seconds. This will fully reset the smoke alarm and drain any charge left inside.
Bypassing a zone allows you to arm your system with certain protected areas intentionally unarmed or to access a protected area when the system is armed. To bypass a zone, enter your [security code] + [6] + [2-digit zone number]. To unbypass a zone, enter your [security code] + [1].
On most higher end electronic safes, the first sign that the safe batteries are dead is usually a longer series of beeps when you input your code or a warning on the display panel if you have one. If you are getting a low battery warning of any sort and if the safe won't open it is likely that this is the problem.
Depending on the manufacturer and type of safe, you may be able to enter an override code, or your locksmith may be able to access a reset switch inside the safe with a special tool. If there is no way to override the code, you may be able to “bounce” the safe.
Whenever a security alarm system is installed, it is set to a default code. The default codes are easy like 0000 or 1234 and many people forget to change it. Changing default codes is very important since many thieves are well aware of the common default codes. The default codes may leave you at high risk.
Going something inside the safe may not be worth it in some instances. Hotel safes typically have an override code that is usually set to 1234, 1111, 9999, 0000, 123456, 000000, 111111, or 999999 by default.
If you need the override key for emergency use, you can ask your safe's manufacturer to mail you one. You will have to provide proof of purchase and your ID to verify your ownership.
Some safes come with physical keys, known as “override keys,” in case of an emergency. Not every safe comes with an override key, but if yours does, this is a simple way to get into your safe without the combination.
Use thumb to pull deactivation tab outward until tab snaps into place. This will discharge the powercell and deactivate the unit.
The Silence Feature can temporarily quiet an unwanted alarm for up to 15 minutes. To use this feature, press the “Push to Test/Silence” button on the cover.
Chirping is typically caused by mounting issues, a low battery, or alarm end-of-life. If your Safe & Sound is chirping or beeping after installation, try these troubleshooting steps to identify the source of the chirp and turn it off.
Replace the battery.
Most often, a chirping First Alert Alarm means that it's low on battery. If you hear a single chirp every 30-60 seconds, you most likely have a low battery and simply need to change them.
If you can't remember your safe combination or where you stored it, call a locksmith. These professionals have experience opening a wide variety of locks, including the ones that come with safes. No matter what kind of lock you have, a locksmith likely has the tools to open it.
Your safe is equipped with an Emergency Override Key which allows immediate access in case you forget your Passcode or the batteries need replacing. Remove override key lock cover located beneath the digital keypad. Insert one of the Emergency Override keys (2 included) into the bypass lock and turn to the left.
The two “beeps” indicate a low battery. Click on BATTERY INSTALLATION and select your electronic lock, following the instructions. We highly recommend the use of only a 9-volt ALKALINE ENERGIZER® or DURACELL® battery with a minimum five-year expiration date.