If cleaning the machine does not turn off the descale light, simply press the 8oz and 10oz buttons for 5 seconds, and the light will switch off.
You want to press down and hold the 8oz & 10oz buttons together for 3 seconds. This should fix that problem for you so you can enjoy making your favorite coffee at home again. However, before you do the reset, it's important to ensure you've performed the descaling properly.
Seems to happen when you didn't complete the descaling process properly - most commonly is not exiting descale mode at the end by pressing the combo of buttons, or not starting the descale process from when the machine is completely off.
Press the brew button once it begins flashing. Repeat this process until the ADD WATER light illuminates. The brewer will now exit Descale Mode and will be ready for use!
If the descale light is still flashing – hold the 8oz and 12oz buttons down together while the power is on, for about 3 or so seconds and the descale light should turn sold.
When the Keurig descale light stays on, it is often because the water reservoir is full. This is because the descaling process requires water, and it is the water reservoir that contains the water. If the water reservoir is complete, then the descaling process won't be able to start, and the light won't turn off.
When flashing, press the BREW button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step two times until the Descale notification shuts off. The brewer has now exited Descale Mode and will be ready for use.
Turn Off the Keurig. Hold the 8 & 12 oz buttons down for 3 seconds. Then go through the descale process. Once you're done, the descale light will turn off.
*To turn off the descale indicator light once you have completed descaling your brewer, press and hold down the 8oz & 10oz buttons together for 3 seconds.
Descaling procedure takes about 45 minutes (75 minutes for K-Duo™ Brewers). Press the power button to turn the brewer off. Pour the entire bottle of Keurig® Descaling Solution in the water reservoir. Then fill the empty bottle with water and pour into the water reservoir.
The descaling cycle was interrupted
If you have stopped it earlier, the light will stay on or keep flashing. In this case, turn off the machine and start the descaling procedure again and let it run till the end. After this the calc light should turn off automatically.
First, ensure the machine is properly plugged in and securely connected to a power source. After that, try disconnecting and reconnecting your machine. If all else fails, press and hold the power button while simultaneously pressing the buttons for small, medium, and large cup sizes - this should reset your machine.
If the Keurig descaling solution isn't on hand, white vinegar is the cleaning solution you can have on hand.
Hold the 6 or 8-oz buttons for 3 seconds for a simple clean, then press the "Brew" button. Dispose of any dirty water that comes out. While one cycle may seem sufficient, repeat this process until the "Add Water" light flashes. This ensures the machine is thoroughly cleaned and the descale light will disappear.
On the Side of the Brewer, Behind the Water Reservoir
The serial numbers for most of our brewers can be found on the side, behind the water reservoir. Lift the water reservoir up and away from the brewer to reveal the serial number.
If your Keurig has a water filter, remove it when descaling. Fill the water tank with the descaling solution. Brew the entire contents of the water tank, dumping each cup as it runs through the system.
To exit descaling mode, press and hold the button and the lever at the same time for 3 seconds, or until the light becomes green. Allow the machine to rest for 10 minutes. The machine is now ready for use.
Troubleshooting Steps: Step 1: Ensure the Cold Water Reservoir is seated properly. Remove and reseat the Cold Water Reservoir to ensure alignment is correct. Step 2: Perform a water only brew on the 6 oz. or 8 oz.
To exit descaling mode, press and hold all three cup buttons for at least 3 seconds. You will hear a short beep. Empty and rinse the water tray and capsule container before placing back onto the machine. The machine will stop when the rinsing is complete.
Power Cycle the Machine: Unplug your Keurig from the power source, wait for about 5 minutes, and then plug it back in. This can often reset the machine's system and may help to exit the descale mode.
Relying on this little machine requires maintenance. If you forgo cleaning your Keurig, it can begin to grow mold, which can make you sick, not to mention it can make your coffee taste bad. Cleaning your Keurig machine provides multiple benefits.