Stanley products do come with a lifetime warranty, but it is specific to manufacturing defects and does not cover normal wear and tear, accidental damage, or cosmetic issues.
To get a free Stanley cup, look for giveaways on Instagram or join employee-sponsored health and corporate rewards programs. You can also sign up for Rakuten to earn a cash-back bonus that covers the cost of a tumbler, and join the Stanley Rewards Program to accumulate points towards exclusive drops.
Is there a lifetime warranty on my Stanley? The warranty on our drinkware and food containers (not including lids, seals and straws) will last the life of the product.
Yes, Stanley will replace your tumbler if the handle breaks. Because handles cannot be swapped or ordered individually, Stanley usually replaces the entire cup under their Lifetime Warranty.
For damaged or defective items, you can request a refund or replacement. Please submit a claim form, and a member of our team will be in touch shortly.
Your Stanley must be unused and complete with its original packaging. If you would like an exchange, please return your order for a refund (within 15 days) and place a new order for your preferred item(s). No returns, refunds or exchanges on sale items or orders that use discount codes (unless warranty applies).
Yes, you can often claim a warranty without a physical receipt. Manufacturers and retailers prioritize your proof of purchase to verify your warranty period, but alternative methods are frequently accepted.
Stanley reserves the right to require proof of purchase or return of the defective product. At our discretion, we may ask you to verify the defect through other means, such as sending photos or videos of the product.
Pre-owned items, demo items, refurbished items, and Nike Adapt shoes may be exchanged in the same condition as they were sold within seven (7) days of purchase with the original sales receipt.
The product identification number is located on the bottom of the mug as indicated in the red circle shown above. The products were sold online (including by Stanley 1913 and Amazon) and by various retailers during the time of 2016 through 2024.
FULL LIFETIME WARRANTY
NO PROOF OF PURCHASE required. DO NOT RETURN PRODUCT TO STORE. Please call 1-800-262-2161 (M-F, 8-5 EST) and Stanley will ship a replacement. Tools covered include: wrenches, sockets, ratchets and drive accessories.
To file a warranty claim, gather your original purchase receipt, product model/serial numbers, and photos of the defect. Contact the manufacturer's customer support or visit their official website to locate their online claims portal.
To instantly spot a fake Stanley tumbler, check the handle and logo. On a real Stanley, the handle is positioned very high, nearly touching the stainless steel rim. Fake cups have a distinct gap between the handle and the rim, and counterfeit logos are often placed lower or feel grainy.
You must register your Stanley Product within the first 4 weeks of purchase. However if you haven't registered you still qualify for our standard 1 year guarantee.
Please visit www.toolservicenet.com to place an order for repair parts. All of our available replacement parts are listed on the parts site. Please do not send orders via email.
Stanley products do come with a lifetime warranty, but it is specific to manufacturing defects and does not cover normal wear and tear, accidental damage, or cosmetic issues.
Dick's Sporting Goods has faced criticism and calls for a boycott since it started scaling back the sale of guns and ammunition in 2012. Still, the company continues to respond to public concerns and take a stand against gun violence.