Igloo coolers generally come with a 1-year limited warranty against defects in materials or workmanship. Select premium items, like select rotomolded or heavy-duty hard coolers, may feature a 5-year warranty. The warranty covers the original retail purchaser and is non-transferable.
Consumers: If your Igloo product fails due to defects in material or workmanship, and falls within the guidelines of the Warranty Policy below, you may submit a claim by calling 800-364- 5566 in the United States or 800-500-5447 in Canada.
No, Igloo does not offer a lifetime warranty. Instead, they provide limited warranties based on the specific cooler model:
RETURN/REPLACEMENT POLICY:
Any item damaged or defective due to the manufacturing process can be returned free of charge within 30 days of purchase. Unused, new merchandise with original tags/stickers attached may be returned within 30 days of purchase for a replacement or refund.
To file a warranty claim, gather your original purchase receipt, product model/serial numbers, and photos of the defect. Contact the manufacturer's customer support or visit their official website to locate their online claims portal.
Yes, you can often claim a warranty without a physical receipt. Manufacturers and retailers prioritize your proof of purchase to verify your warranty period, but alternative methods are frequently accepted.
Contact the manufacturer and explain your situation. You should find their contact details on the warranty or guarantee paperwork, in the instruction manual or on their website. If your guarantee or warranty is from the seller or trader, you should check if it's 'insurance-backed'.
Yeti is the gold standard for rugged, multi-day ice retention and lifetime durability, making it perfect for serious outdoor trips. Igloo offers a high-value, budget-friendly alternative that works well for casual weekend use, though it lacks the premium build quality and extreme insulation of a Yeti.
Consumer Contact: Igloo at 800-273-7024 from 8 a.m. to 5 p.m. PT Monday through Friday, email at [email protected] or online at www.igloocoolers.com/recalls or www.igloocoolers.com and click on “Recalls” at the bottom of the page for more information.
Our 5 Day coolers can keep all of your food and beverage cans cold up to 5 days with Ultratherm® Technology built into the body and lid.
A "lifetime warranty" typically covers manufacturer defects in materials and craftsmanship for the natural functional life of the product or for as long as you own it.
No, you are generally not supposed to fill an Igloo cooler lid with water. While a popular internet hack suggests this transforms the lid into a giant ice pack, it is not recommended for several reasons:
Several high-end brands offer lifetime warranties on their coolers, though coverage is usually limited to manufacturer defects and the main rotomolded body rather than wearable parts like gaskets or latches.
A warranty covers the cost of repairing or replacing a product if it malfunctions due to defects in manufacturing, materials, or workmanship. It acts as a manufacturer's guarantee that the product will function exactly as intended under normal use within a specified time frame.
Water coolers typically have a lifespan of 5 to 10 years, with well-maintained, high-quality, or bottleless units potentially lasting 15 years or more. Regular maintenance, such as sanitizing and changing filters every 6–12 months, is essential to maximizing this lifespan.
In most cases, you do not need to register a product warranty for the base coverage to be legally valid. Manufacturers cannot void a standard warranty simply because you didn't fill out a registration card, provided you have a valid receipt.
LIMITED WARRANTY.
Igloo shall either repair the product free of charge or provide you with a replacement product if the product proves defective under the terms of this warranty. The warranty is valid for the original retail purchaser and is not transferable.
Igloo Products Corp. is an American manufacturer of ice chests, drink containers, and supporting accessories. It is headquartered in Katy, Waller County, Texas, United States. Igloo is a subsidiary of the Dometic Group. The company was founded in 1947 in Katy and is known for its blue and white coolers.
An igloo typically lasts anywhere from a few days to about two months. Its lifespan is entirely dependent on the weather and how much heat is generated inside.
This recall involves Igloo 90 Qt. Flip & Tow Rolling Coolers manufactured prior to January 2024. The date of manufacture is imprinted on the bottom of the cooler in a circular pattern with an arrow pointing to the month of manufacture and the last two digits of the year of manufacture inside the circle.
RTIC coolers are premium, rotomolded or heavy-duty injection-molded coolers designed for long-lasting ice retention and rugged durability. Igloo coolers generally represent budget-friendly, lightweight options better suited for light-duty, short-term use.
A warranty is a promise by a manufacturer or seller to repair or replace a product if it fails to meet specific conditions, offering reassurance to consumers.
Complaint, cause, and correction – the three pillars of successful warranty claim submissions and acceptance. Whether a customer is demanding a replacement smartphone or a manufacturing giant is grappling with a systemic product defect, getting this process right is paramount.
Tell the retailer whether you'd prefer a repair or a replacement, but bear in mind that it can refuse if it can show that your choice is disproportionately expensive compared with the alternative, or it can show that is impossible to provide it.