If you'd like to leave your system for the next owner or plan to sell your system and get yourself set up with a brand new SimpliSafe® system at your new location, just give us a call and we can help you cancel your service for the current system/location.
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The new resident will simply need to create an account and activate their own service for the system. Just make sure you let your realtor and the new resident know that you're leaving the system behind, and make a list of all the sensors so the new resident can find them.
For over 11 years, SafeWise experts have conducted independent research and testing to write unbiased, human reviews (not robots). Learn more. To cancel SimpliSafe, call the SimpliSafe customer service line at +1-888-783-8441.
Your system arrives ready to work—no drilling or tools are needed. If you aren't 100% satisfied, return it for a full refund (we'll even pay return shipping). We can only accept returns purchased directly from the SimpliSafe® website or with the assistance of a SimpliSafe® representative.
When you need to discard any of your SimpliSafe® products, we recommend keeping it simple and bringing them to your local e-recycling facility. Your municipality may have specific rules and regulations regarding the disposal of e-waste, so you should always confirm with them the best way to handle your devices.
Moving with your system
You can order one by calling 0800-456-1789. Moving in Setting your system back up is simple. Just put your sensors back up the same way you did when you first installed your system, by adhering them to the wall using your replacement strips or mounting them with screws.
Top System for Monitoring — Ring and SimpliSafe
But, SimpliSafe gave us stronger monitoring capabilities with its Core plan offering live guard protection. For the lowest cost option, we recommend Ring. If you want top-tier monitoring that still offers great value, go with SimpliSafe.
SimpliSafe security systems cannot use ADT equipment. Rather, they can only use proprietary SimpliSafe equipment, plus Nest thermostats and August smart locks.
You are not required to keep professional monitoring for your SimpliSafe system. Your hardware functions properly without the monthly service, but you're responsible for alerting the authorities yourself. What's the range of the SimpliSafe system? The base station can reach sensors over 500 feet away.
The Standard Monitoring plan is $21.99 per month and comes with 24/7 emergency dispatch, among other useful features. We'll get into more detail on SimpliSafe's monitoring plans later.
Some customers may need to add an additional property to their SimpliSafe® Account, such as when you add a system to cover a summer home or another business. Managing multiple properties can be done with ease within the SimpliSafe® Mobile App or SimpliSafe® Online Account.
SimpliSafe Monitoring Options
None of this requires a contract. You can sign up for any monitoring tier and change to the next one a month later if you want to scale up or scale down. It's that level of flexibility that puts SimpliSafe high on my “best of” lists.
On June 29, SimpliSafe announced that private equity firm Hellman & Friedman had taken a controlling interest in the company in a deal valued at $1B.
If you don't cancel the alarm on the keypad, the SimpliSafe monitoring center calls the first and second primary contacts. If neither answers and gives the safeword, the monitoring center dispatches the police to check things out.
As for monitoring, SimpliSafe's prices are generally more affordable than ADT's. A basic monitoring plan costs just $22 a month, $7 cheaper than ADT's lowest-priced plan. Full professional monitoring with video verification is $32, and that's also cheaper than ADT's $44.99 a-month Complete Plan.
SimpliSafe is only compatible with Amazon Alexa, Google Home, and August locks.
Does ADT equipment work if I cancel the service? You must have an active monitoring subscription with ADT to use the equipment that it provides. Otherwise, you miss out on most of the functionality.
Integrating SimpliSafe with other smart home brands requires a subscription. Professional monitoring costs have gone up three times in four years. Limited selection of security cameras.
According to Andrew Zonenberg, a researcher with security consultancy firm IOActive, attackers can easily disable SimpliSafe alarms from up to 30 meters away, using a device that costs around $250 to create a replay attack.
SimpliSafe® CO Detectors (including Smoke/CO Combo detectors) need to be replaced within five (5) years of the manufacture date (found on the label on the back of your device); and Smoke Detectors need to be replaced within ten (10) years of the manufacture date (found on the label on the back of your device).
The new resident will simply need to create an account and activate their own service for the system. Just make sure you let your realtor and the new resident know that you're leaving the system behind, and make a list of all the sensors so the new resident can find them.
The system operates on a cellular network and will automatically switch to battery power, meaning that it's still able to operate and keep your home secure, even in the event your WiFi goes down.
The best places to put indoor security cameras are in high-traffic areas of your home; ideally in areas where an intruder is most likely to walk through if an outdoor camera does not deter them. And of course, you'll want to have camera coverage on any areas of your home where valuables might be stored.