Can I return a KOHLER toilet?

Author: Marcus Senger  |  Last update: Sunday, July 5, 2026

Items may be returned for refund, provided you contact us within 90 days of shipment. Products must be approved for return by Kohler prior to sending. Any items returned without authorization will be subject to disposal and are ineligible for credit. Product must be shipped back to the approved Kohler.com warehouse.

Can you return a toilet after it's been installed?

Yes, the Toilet Satisfaction Guarantee only applies to products that have been installed. Do I have to return my toilet or smart seat to receive a refund? Only select products need to be returned in order to receive a refund or replacement. Please see our Returns Process below for a list of products requiring a return.

Do Kohler toilets have a lifetime warranty?

All KOHLER® plumbing products carry the KOHLER One-Year Limited Warranty unless otherwise noted.

Can you return a toilet to Lowes?

If you're not completely satisfied with your Lowe's purchase, simply return the merchandise to any Lowe's store in the US. Most new, unused merchandise can be refunded or exchanged with receipt within 90 days of the original purchase date, unless noted in our Return Policy Exceptions.

How long can you return a toilet to Home Depot?

You have 90 days from the date of purchase to start a return (some exceptions apply). See Online Returns section below for more information. Online returns can also be made by contacting our Customer Support within 90 days of purchase only, regardless of payment method.

How To Fix a Kohler Canister Flush Valve In 60 Seconds in 2024 #kohler #plumbinghacks #toiletrepair

What items are not returnable at Home Depot?

Merchandise is Non-returnable*
  • Major Appliances.
  • Custom Products such as paint, blinds, and other made to order items.
  • Special order products.
  • Whole House and Stationary Generators.
  • Labor, Delivery, and/or Installation Services.
  • Product Samples (e.g. Paint, Flooring, Fabric, and Wallpaper)

Does Home Depot replace toilets?

We'll call to schedule a time to come to your home and install your new toilet. Our local, licensed installers will remove your old toilet, install your new one, and test to ensure everything is working properly.

What items cannot be returned to Lowes?

At Lowe's, the following items cannot be returned: labor and installation charges, delivery and shipping fees (unless due to Lowe's error), in-store credits, refund cards, merchandise cards, gift cards (including Lowe's, third-party, Visa®, or Mastercard®), safety masks, highway trailers, as-is merchandise, paint ...

Can I return a toilet to Costco?

With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.

What is Lowe's return policy on large appliances?

30-day return policy window for electronics and major appliances. Items like electronics, major appliances, and outdoor power equipment (lawnmowers, chainsaws, etc.) must be returned within 30 days of purchase. This shorter window ensures that issues with these high-ticket items are addressed quickly.

Is there a recall on Kohler toilets?

The systems are in Flush-mate toilets sold by Home Depot and Lowe's. Brands such as Kohler, Mansfield and St. Thomas are included in the more than 2 million toilets being recalled. To find out more call 1-800-303-5123.

Does Kohler give free replacement parts?

If a part fails due to a manufacturing defect within the warranty period, Kohler is usually good about providing a free replacement. However, this often does not cover normal wear and tear or issues arising from improper installation or misuse.

What is the life expectancy of a Kohler toilet?

Kohler toilets have a ten-year life expectancy.

Are Kohler toilets guaranteed?

All Kohler Plumbing Products carry Kohler's one-year limited warranty unless otherwise noted.

Will plumbers replace a toilet?

A licensed plumber will ensure your new toilet is properly hooked up and the plumbing lines are in good shape. A plumber can also perform any major repairs, such as drainpipe replacement. If the floor or wall sustains any damage during the installation, you'll want to bring in a flooring and drywall contractor.

How do I claim a warranty on a Kohler toilet seat?

If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E- tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA.

Can you return a toilet to Home Depot after installation?

90 Days. Most merchandise can be returned within 90 days with proof of purchase to The Home Depot unless noted below. The Home Depot reserves the right to decline returns where a product does not have a manufacturing defect but has been damaged by the customer, or to prevent fraud or abuse.

Can I return a product to Costco after 2 years?

The ground rule when it comes to Costco's refund policy is that you can basically return anything, at any time, no questions asked — with a few exceptions. The return policy applies to merchandise like computers, mattresses, TVs and even your membership.

What items cannot be returned to Costco?

Published Date
  • Special Order Kiosk items - countertops, custom flooring, garage doors, home organization and closets, generators, HVAC systems, water treatment, solar, gutters, water heaters, etc.
  • Optical items.
  • Tires.
  • Tickets and digital goods.
  • iTunes and Google Play.
  • Jewelry items.
  • Perishable Items.
  • All Apple Products.

Does Lowes accept toilet returns?

Lowe's gives you 30 days to return unopened, undamaged, factory-sealed appliances, but you only have 48 hours for returns if your appliance doesn't meet these conditions. You also have 30 days to return outdoor power equipment, but they too must be unused and in the original factory-sealed packaging.

Can I return a product if I'm not happy with it?

Even though they don't have to do it by law, lots of shops will say you can return items within 14 or sometimes even 30 days, as long as they're not used. Your rights are the same even if you couldn't check or try on the item before you bought it, for example if the changing rooms were closed.

How strict is Lowe's return policy?

For permitted returns with a valid receipt, Lowe's Outlet offers the following refund methods: Cash refund if the purchase was made with cash or a debit card. In-store credit if the purchase was made with a check less than 3 days ago. Cash refund if the purchase was made with a check 3 or more days ago.

How much should a plumber charge to replace a toilet?

Replacing a toilet costs between $275 and $480 in most cases, and the average cost sits around $375.

How long should a toilet last?

The average homeowner typically replaces their toilet every 10 to 15 years. However, when properly cared for, a toilet can last up to 50 years or longer. Toilets usually show signs that they need a repair or replacement, but some reach the end of their lifespan with little or no physical signs.

Should you caulk around a toilet?

Reasons to Caulk Around a Toilet

Moisture Prevention: Without caulk around the toilet base, external water can seep under the toilet, leading to floor and subfloor damage over time. This is especially important in bathrooms with wooden floors, as prolonged exposure to moisture can lead to rot and structural issues.

Previous article
Is the door the coldest part of the fridge?
Next article
Why would a motion light turn on by itself?