Can Cutco Knives be returned?

Author: Mr. Jayce Lockman Sr.  |  Last update: Friday, April 11, 2025

If at any time you are not completely satisfied with the performance of your Cutco Product, we will correct the problem or replace it. A nominal return shipping fee will apply based on the quantity of items serviced. To get started, complete a service request.

Is it difficult to return Cutco knives?

To return new product within 15 days of receiving your order, start a return and include the printed confirmation in your package. Please allow 1-2 weeks after we receive your product, to process your return for refund.

What is the Cutco return policy?

If at any time within 15 days after receipt of your Cutco Product you are not satisfied with your purchase for any reason, you may get a full refund of your purchase price by contacting Cutco customer service. Due to the personalization, engraved products cannot be returned under the Unconditional Money Back Guarantee.

How do I send back Cutco knives?

COVER CLEAN KNIVES COMPLETELY AND SECURELY. Cereal box cardboard or the original cardboard sheath shipped with your items work well. Wrap in an extra layer of tissue paper or newspaper. DO NOT USE TAPE ON THE BLADES OR HANDLES.

What is the lawsuit against Cutco?

The company has paid millions of dollars in lawsuits alleging deceptive recruiting practices. Cutco does sell products, but they derive a large portion of their sales from new employees, their families, and friends.

Cutco | How To Send Back Knives For Factory Service

Are Cutco Knives made in China?

All of the company's knives and most of their other products are produced in Olean, New York, while other products are made in Mexico and China.

How much do people make from Cutco?

The average Cutco hourly pay ranges from approximately $15 per hour (estimate) for a Hostess to $59 per hour (estimate) for an IP Project Manager. Cutco employees rate the overall compensation and benefits package 3.9/5 stars.

Will Cutco replace a knife with a broken tip?

All Cutco Products are backed by The Forever Guarantee. This includes accessories, gadgets, tableware, cookware and more. If at any time you are not completely satisfied with the performance of your Cutco Product, we will correct the problem or replace it.

Do cutco knives go dull?

Cutco knives with straight edges (Paring, Chef, Santoku, Boning, etc.) require periodic sharpening to maintain optimum performance. We recommend our Cutco Sharpener, but any sharpening stone, steel or other sharpening device may be used.

What is the old name for Cutco?

The Alcas Corporation name is changed to Cutco Corporation as the company marks its 60th anniversary.

How often should I sharpen Cutco knives?

For knives with Cutco's Double-D recessed edge you don't need to sharpen as often. That edge is designed to stay sharp for years, thanks to its geometry.

What is the return policy?

A return policy is a document that outlines the rules for returning purchased goods or services. These policies often include refund information, returns requirements, timeframes, and customer support contact information.

What is the commission on Cutco?

Cutco reps are paid a commission based on the sales they bring in. For example, those who sell up to $1,000 worth of merchandise receive 10%, while those who collect between $6,001 and $10,000 are paid 25%. Representatives like Mr. Kernus, who generate more than $20,000 in sales, earn a commission of 30% or more.

What is special about Cutco knives?

Cutco's handles are made from a highly engineered thermo-resin that will not crack, chip or absorb moisture and they are dishwasher safe. The blade of a Cutco Knife is made from high-carbon, stainless steel for sharpness, superior edge retention, beauty and easy care. This material also resists rust and corrosion.

Where are Cutco knives shipped from?

All orders are shipped directly from our factory in Olean, N.Y.

Is it okay to put cutco knives in the dishwasher?

With all that being said, Cutco knives are dishwasher safe, but we recommend hand washing for these reasons. Dishwashers can be hard on knives, as the agitation can cause blades to bump up against other items, possibly damaging the sharp edge.

What dulls a knife the fastest?

Never cut on glass, ceramic or countertops. Those surfaces are harder than a knife's edge and will quickly dull the blade. It's what you cut on that dulls knives, not what you're cutting.

Why do Cutco knives stay sharp?

This is true for all knives, whether they're straight edge, Cutco's Double-D® edge or other brands' serrated edge. While only straight-edge knives can be sharpened at home, Cutco's Double-D® edge will stay sharp for years, due to its recessed edge design.

Can I return my Cutco knives?

* If at any time you are not satisfied with the performance of your product, we will correct the problem or replace the product. Whether you made the initial purchase or you received Cutco as a gift, it is Cutco's guarantee that your products will perform like new forever. *A nominal return shipping fee applies.

Do Cutco knives have a lifetime warranty?

Whether you made the initial purchase or you received Cutco as a gift, it is Cutco's guarantee that your products will perform like new forever. *A nominal return shipping fee applies.

How long do Cutco knives last?

With proper use and care, the edge on your straight-edge and Double-D®-edge knives should last years. When you notice they aren't performing as you expect, send them for free sharpening and we'll get them like new.

What company owns Cutco?

Recognizing that Vector offered a sales model for growth, Alcas Corporation, Cutco's parent company purchased Vector Marketing in 1985, making it the exclusive distributor of Cutco.

What do Cutco reps do?

Sales Representative

Presenting Cutco products for sale direct to the consumer, through preset appointments. Filling and submitting customer orders. Identifying potential customers through personal referral and lead generation. Scheduling appointments.

How much does a Cutco branch manager earn?

The estimated total pay range for a Branch Manager at Cutco is $64K–$100K per year, which includes base salary and additional pay. The average Branch Manager base salary at Cutco is $71K per year.

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